Job Title

Are you a proactive and organised construction administrator looking to join a dynamic team that values innovation, growth, and outstanding service delivery? This growing building services company, specialising in building services - and they''re on the lookout for a skilled Customer Service Coordinator to join the journey.About the Role:Reporting to the Operations Manager, the Service Coordinator will play a key role in scheduling and supporting field technicians across HVAC, electrical, and security works. You''ll be the central point of contact between clients and technicians, ensuring everything runs smoothly, efficiently, and to a high standard.Responsibilities:Coordinate and schedule service jobs across multiple tradesManage job allocation, technician dispatch, and workflow updatesLiaise with clients regarding bookings, timelines, and job progressUse SimPRO (or similar software) to track and manage service deliveryAssist with procurement, invoicing, and general administrationWork closely with the team to meet KPIs and maintain service excellenceAbout You:Prior experience in a Service Coordinator, Scheduler, or Admin role within the tradesConfident multitasker with excellent communication skillsTech-savvy and experienced in service management software (e.g. SimPRO)A natural problem-solver with a strong customer service focusAble to stay calm and organised in a fast-paced environmentWhat''s on Offer:A brand-new, modern workspace inSupportive, tight-knit team cultureOngoing training and genuine growth opportunitiesSecure, long-term role with a growing businessCompetitive salary, based on experienceIf this position sounds like your next move, apply now or contact Lauren on 0405 725 985 for a confidential discussion. #J-18808-Ljbffr