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Job Title


Case Management Analyst, Financial Markets Product Operations


Company : La Trobe Financial


Location : Melbourne, Victoria


Created : 2025-08-01


Job Type : Full Time


Job Description

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from La Trobe FinancialAustralia''s premier Alternative Asset Manager since 1952. Our culture combined with our commitment to service and our customers has seen La Trobe Financial grow to over $20 billion Assets Under Management and over 550 employees deployed across Melbourne and Sydney. For over 70 years, we have been trusted to deliver market leading returns and to provide financial solutions that make dreams into reality.The opportunityIf you are seeking your next opportunity within Financial Services and are passionate about quality, reporting and insights, this could be it!We are looking for a self-motivated and outcome focussed individual to join our Customer Services division. Reporting to the Manager of Quality, Projects & Insights, you will be responsible for a broad array of reporting and insights, quality assurance, continuous improvement and automation activities to support the teams across the division.You will work both autonomously and collaboratively with your fellow Quality, Projects & Insights Analysts, as well as with a range of other stakeholders inside and outside of the division including Settlements, Payments, Funding Services and Customer facing teams.The key responsibilities includeCreate engaging dashboards and reports in a variety of reporting productsSupport divisional projects and enterprise-wide projectsComplete monthly divisional reportsIdentify data trends and anomalies to identify potential issuesPerform data validation and quality checks to ensure accuracy and consistencyMaintain and improve the divisions quality assurance practices and frameworksAbout youMinimum two (2) years'' experience in a similar role within Financial ServicesTakes pride in delivering exceptional customer service experiencesPossesses strong written and verbal communication skillsExcellent attention to detail and time management skillsExcels in team-based work environments supporting colleagues to do their best workTake personal accountability for the quality your workSelf-motivated and self-driven to deliver outcomesProficient in working across multiple technology platformsProven experience in Office 360 products (incl. Power Apps)Employee benefitsFlexible working arrangementsPaid birthday leaveAbility to purchase additional leaveEmployee Assistance Program (EAP)Training opportunitiesSocial eventsRetail discounts with Reward GatewayWe value your interest and encourage you to apply.Please note, only shortlisted candidates will be contacted.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionAnalystReferrals increase your chances of interviewing at La Trobe Financial by 2xSign in to set job alerts for Insights Analyst roles.Melbourne, Victoria, Australia 1 week agoHawthorn East, Victoria, Australia 2 days agoHawthorn East, Victoria, Australia 1 day agoSouthbank, Victoria, Australia 11 hours agoMelbourne, Victoria, Australia 2 months agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 10 hours agoMelbourne, Victoria, Australia 10 hours agoData Analyst, Business Operations, EnergyMelbourne, Victoria, Australia 1 week agoRichmond, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 1 week agoCollingwood, Victoria, Australia A$70,000.00-A$90,000.00 8 hours agoMelbourne, Victoria, Australia $50,000.00-$55,000.00 7 hours agoMelbourne, Victoria, Australia 7 hours agoSenior Intelligence Analyst (Design and Analytics)Melbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia $55,000.00-$65,000.00 5 hours agoMelbourne, Victoria, Australia 13 hours agoData Analyst - Risk, Intelligence and AnalyticsMelbourne, Victoria, Australia 6 days agoMulgrave, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr