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Job Title


Key Account Manager


Company : vital.ly


Location : Sydney, New South Wales


Created : 2025-08-01


Job Type : Full Time


Job Description

Key Account ManagerThis role is important because the relationships we build with our brands determine the value we can deliver to our customers and the business as a whole.This role is right for you if you:have a proven track record of account management and/or as a distribution buyer for FMCG products,love the negotiation process, andbelieve that building genuine relationships that become real win-win partnerships is the approach that leads to great business outcomes.What you would doBuild and maintain a relationship with our suppliers as the direct point of contact for the brands;Run a regular call cycle with our brands to collaborate on new partnership opportunities, sales promotions and marketing opportunities and resolve any issues on either side;Negotiate terms and distributorship agreements with both new and existing brands;Collaborate with the Product, Finance, and Operations teams to evaluate brand and product performance;Identify new brands and opportunities and collaborate with the Product team to evaluate and onboard new brands;Collaborate with the Brands and the Marketing team to develop and implement promotional strategies and joint business plans;Provide regular and ad-hoc reports and insights to brands and internal stakeholders;Participate at vital.ly events and trade and association events to gather brand leads.Requirements to apply for the roleMinimum 3 years of demonstrated experience as a key account management and/or as a distributor buyer for FMCG products;Experience and understanding of the Complementary Health sector or FMCG business in Australia;Demonstrated skills in trading term or selling negotiation;Strong numeracy and analytical skills;Excellent verbal and written communication skills;Must have experience with FMCG products;Australian Permanent Resident or Citizen with the current right to work in Australia.Adaptive skills we are looking forSelf-Starter - ability to think independently, solve problems yourself, and get the work done;Empathetic - active listener, strong and confident speaker, interested in other people and genuine in relationship building;Creative - keen observer, ability to connect the dots, and see new opportunities or ways to achieve something;Pride takes pride in their work, in themselves and strives for high quality with a relentless eye for the details.About vital.lyvital.ly is a digital platform, a professional health resource and a distribution service all in one.We specialise in complementary medicines and distribute high-quality products from our base in Sydney. Our goal is to strengthen the relationship between consumers, healthcare practitioners and effective complementary medicines, ultimately improving health outcomes for everyone.*Please no recruiters and agencies. We are filling this role in-house.*Seniority levelMid-Senior levelEmployment typeFull-timeJob functionSales, Business Development, and Customer ServiceIndustriesWellness and Fitness Services, Warehousing and Storage, and Software Development #J-18808-Ljbffr