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Job Title


Technical Service Representative


Company : Komatsu Australia


Location : Mackay, Queensland


Created : 2025-08-01


Job Type : Full Time


Job Description

At Komatsu Australia, youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.The OpportunityThis role is a permanent full-time position based in either our Gladstone, Mackay, or Emerald branch, supporting client sites in the Bowen Basin with a key focus on Hydraulic Excavators and Bulldozers.Key ResponsibilitiesMaximise Komatsu equipments availability, reliability, and productivity through technical support, diagnostics, and troubleshooting.Report on regular machine issues.Create detailed technical documentation and provide recommendations/resolutions for equipment performance issues.Role Location: Gladstone/Mackay/Emerald supporting various Bowen Basin SitesShift: Monday-Friday roster based on a 38-hour workweekRemuneration: Approximate salary of $160,000 per year, plus fleet vehicle, bonus, and paid accommodation.What We Are Looking ForTrade certificate - Relevant Heavy Equipment Trade or Engineering QualificationBroad-based knowledge/experience working on Komatsu equipmentExperience as a Field Service Technician is preferred, with exposure to breakdowns, repairs, and diagnosticsPrevious mine-site experience is preferredAbility to read hydraulic and electrical drawingsUnderstanding of maintenance targets, including availability, reliability, parts management, and component lifecycle managementAbility to troubleshoot hydraulic, mechanical, and electrical problems and provide solutionsCurrent drivers licenseProficiency in computer systems and Microsoft OfficeAbility to work independentlyWhy work for us!Komatsu BenefitsFamilies Policy: 16 weeks paid primary carer parental leave, 4 weeks secondary carer leave, and other family benefits.Financial: Income Protection Insurance through our superannuation fund.Career: Recognition, awards, flexibility, further education, and internal career development.Health: Corporate discounts with Bupa, Total Wellbeing with Telus Health.Travel: Discounts with Avis, Qantas, Crown, IHG, and travel agents.Yearly Bonus: Potential to receive an annual bonus.Referral Program: $3000 for referring a successful new employee.Ready to get started? Simply hit the apply now button!Komatsu promotes a zero-harm workplace culture and offers a competitive remuneration package. We employ people with diverse skills, abilities, cultural backgrounds, experiences, and from different generations. We are committed to providing a workplace where women can thrive. #J-18808-Ljbffr