QLD, Kipara Tropical Rainforest Retreat - Jubilee Pocket 4802A coastal beachfront tourist parkBe part of a dynamic and growing teamFlexible work conditionsAn exciting opportunity to work at a Tropical Rainforest Retreat in beautiful Airlie Beach, QLDThe SiteKipara is an innovative, clean, and comfortable accommodation nestled in a sanctuary of greenery, nature, and tranquility. It offers private rooms and self-contained villas, ideal for an overnight holiday to the Whitsunday Islands or a longer stay in Airlie Beach.The RoleWe are currently recruiting experienced management team members who are highly customer-focused and passionate about guest and community engagement. Successful candidates will be able to deliver exceptional visitor experiences.If you are an experienced park manager, we can work with you to succeed in this role. For partner applications, one applicant will be the park manager, and the other will be the Assistant Manager. Candidates must be computer literate, possess a strong work ethic, and be willing to perform duties such as grounds maintenance and cleaning amenities and common areas.Both Resort Manager and Assistant Manager roles are full-time. Flexibility for weekend work and overnight stays on-site within the park with your own caravan, camper, or RV is required.Responsibilities include:Managing all business operations and guest experiencesBeing hands-on with a positive attitudeProblem-solving in a fast-paced environmentFitting within established guidelinesLeading and supervising small teamsBeing accountable for financial outcomesAchieving KPIsOur strong Australian-based support office and local management team support relief managers in WHS, legislation, IT, and HR, enabling on-site teams to focus on guest satisfaction.Selection CriteriaEnergetic, enthusiastic, and hands-on approachProven experience in a similar roleOutstanding customer service skillsFamiliarity with RMS 9+ booking system and good computer skillsWillingness to learn and apply systems and processesStrong communication, organizational, administrative, and management skillsProfessional interaction with stakeholdersAvailability to work a seven-day roster, including holidays, weekends, mornings, and eveningsAbility to liaise with on-site managersThe CompanyBelgraviaPRO is a management services company specializing in tourism property operations, from campgrounds to large tourist parks. We also offer park manager training through our RTO.Park management offers exciting, flexible, and rewarding careers. Belgravia PRO is growing rapidly and seeks passionate individuals to manage the Scarness Beachfront Tourist Park.If you''re interested, submit your resume and cover letter by clicking the ''apply now'' button. We look forward to hearing from you!We provide innovative recruitment strategies to remove barriers, including:A dedicated contact for verbal applications over the phoneShort video submissions describing your applicationSupport persons during interviewsWe value diversity and encourage applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, CALD communities, all ages, genders, and LGBTIQA+ individuals. We are committed to a child-safe environment; successful applicants will need police and Working with Children checks. #J-18808-Ljbffr
Job Title
Resort Manager [ QLD, Kipara Tropical Rainforest Retreat - Jubilee Pocket 4802]