Job Title

Build a leading culture of connection and empowermentDeliver a consistent one-way same-way customer experienceContribute to our strategy to be Australias most innovative bankRural Bank spent decades partnering with Australian farmers and building up regional communities. Now, as Bendigo Bank Agribusiness, the most trusted bank for Australian farmers, this commitment will continue.Weve never been just a bank. Just like you should never be just an employee. Were united in our belief that in banking, better can be bigger, and together were making it happen.It starts here. With Bendigo Bank and you.Are you a driven leader with a passion for agriculture and a knack for fostering team success?Reporting directly to the Head of Agribusiness Customer Delivery, the Manager will lead a dedicated team in providing exceptional service to our valued agribusiness clients. You will be tasked with creating a high-performance culture, identifying operational efficiencies, and ensuring regulatory compliance is maintained.As we drive towards the goal of achieving market-leading turn-around times this role requires proven leadership in agribusiness, strong customer relationship management skills, and a commitment to exceeding client expectations. While open to all locations, we would prefer the role to be located in Brisbane, Dubbo or Warrnambool.In this dynamic and high-impact role, youll make your mark by:Lead and coach a remote team of Agribusiness Relationship Associates, driving performance and capability developmentChampion customer-centricity, ensuring quality support and exceeding expectationsOversee operational efficiency, maintaining compliance and consistently meeting service timeframesWork to remove barriers and obstacles for your team by providing feedback and insights that enable changeCollaborate closely with stakeholders across the bank to deliver seamless serviceWhat youll bring to the roleTo succeed in this role, you will have:Proven leadership experience in a similar agribusiness or banking environmentStrong understanding of customer relationship management and operational excellenceExceptional communication, interpersonal, and problem-solving skillsCommitment to fostering a positive and high-performing team cultureA passion for driving growth and achieving ambitious goalWe would also love you to have:A tertiary qualification in business, commerce, finance or a related disciplineExperience with Active Ops / Workware planning and methodologies desirableSo, why work with us?Want big impact that matters? Here, youll know your work directly benefits the customers and communities we all serve.Want to be more than just a number? Join a team that truly values you - and that gets more and more diverse, every day.Want career opportunity AND flexibility? Achieve both here, where we know that balance and progression go hand in hand.Youll also get access to a great range of benefits, including:Hybrid work? Our flexible work options are designed to suit your life - talk to us about what flexibility means to you.Health and wellbeing support, including discounted gym memberships, and private health insurance options.Take your learning to the next level through opportunities like our corporate university BEN U or at an external provider of your choice.Were making better, bigger. And well get there with you.Apply now! Nows the time to set your sights even higher - on the future you and the future career you deserve.We are committed to responding to all candidates, regardless of the outcome of your application.To learn more before applying please review the PD: Manager Agribusiness Customer DeliveryWe believe a diverse workforce supported by an inclusive culture is central to our success, and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process. #J-18808-Ljbffr