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Primary Details Time Type: Full time Worker Type: EmployeePlease see more information about QBE careers here CareersLocation: Newcastle or Sydney, NSWType: Permanent, full timeHybrid role, Happy to talk flexible workingThe opportunityWe are seeking a Client Engagement Manager to join QBEs Nominal Insurer Claims Business. This role will work directly with our new and existing SME customers and Broker partners to establish meaningful and successful relationships. From day 1 and beyond, you will be the crucial face of QBE to our customers to build and maintain new relationships as well as contribute to the strategic success of our workers compensation division by providing your insight to the customer market.Your new roleAs a Client Engagement Manager, you will be responsible for:Contributing to our growth strategy by developing and maintaining customer and broker relationships.Confidently work with senior leadership and internal stakeholders to contribute to the overall strategic growth of the business.Contribute to sustainable performance by working with our claims team, as well as working with other teams to ensure customer relationships are sustainableIdentify opportunities for growth and improvements.About youTo be successful in your new role, you will bring:Extensive experience in workers compensation or the insurance industryExperience in a business development role with a core focus on business-to-business relationshipsProven stakeholder management skillsA focus on sustainable business performance and risk.A team focused mindset and an ability work in an agile team environmentAbout QBEWe can never really predict whats around the corner, but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their advantage. Were an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner.And our people will be at the centre of our success. Were proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, were big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.We believe this is our moment what if it was yours too? Your career at QBE lets make it happen!CareersBenefitsWe offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:Hybrid Working a mix of working from home and in the office to enhance your work/life balanceLife Leave, supporting the life events we all experience, leaving your annual leave for restFree holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice18 weeks gender-equal flexible leave for all new parents, including paid superVoluntary super contributions and company matchingIncome protection insurance & reimbursed Death and Total Permanent Disability insurance premiumsA range of discounts on insurance products, car hire, hotels, goods and servicesRewards & RecognitionWe value our employees experience with us and are proud to have been recognised for the following awards:2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards2021 LinkedIn Top Employer & HRD Employer of Choice2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR AwardsPlatinum employer on the Australian Workplace Equality Index (AWEI) the definitive national benchmark on LGBTQI+ workplace inclusionRanked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduatesFamily Friendly Workplace accredited employer since 2021APPLY NOW and lets make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.comSkills:Account Management, Business Development, Communication, Critical Thinking, Customer Service, Customer Value Management, Insurance, Intentional collaboration, Managing performance, Negotiation, Presenting with Impact, Risk Management, Stakeholder Management, Strategic Management, Teamwork Application Close Date: 31/07/2025 11:59 PMHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. #J-18808-Ljbffr