Job Title

Infinite Aged Care is a leading provider of residential aged care services with 17 facilities across Australia. We are passionate about aged care, delivering the highest level of service to our residents and creating long lasting memories. We readily offer our employees the opportunity to broaden their skills and achieve their potential. Residential Care Services Locations | Aged Care Facilities | Infinite Care (infin8care.com.au)The OpportunityJoin a growing, values-driven organisation where your analytical expertise will drive real workforce impact. Reporting to the CFO, the Workforce Analyst will play a key role in turning workforce data into actionable insights that optimise staffing, support compliance, and enhance care delivery across Infinite Care. With a strong focus on workforce analytics, this role requires hands-on expertise in Power BI and SQL to build and maintain dynamic dashboards, support forecasting and compliance reporting, and influence strategic workforce decisions.This is a full-time permanent role, based in our National Support office in Bundall a hybrid opportunity may be available for the right candidate.Our RoleSupporting strategic and operational workforce decision-making, this role delivers data-driven insights through rostering analysis, compliance reporting, and predictive workforce modelling. It bridges operations, HR, and finance to enhance workforce performance and improve resourcing outcomes.Design, develop and maintain Power BI dashboards offering real-time visibility into key workforce metrics such as staffing, FTE utilisation, absenteeism, and care minute complianceUse SQL to extract, manipulate and analyse workforce data from multiple sources (e.g., HRIS, payroll, rostering systems)Analyse shift patterns, skill mix, and roster allocations to identify gaps, inefficiencies, and optimisation opportunitiesBuild forecasting models that integrate occupancy, clinical needs, and budgetary constraintsMonitor KPIs including overtime, turnover, agency reliance, and casualisation ratesCollaborate with Rostering, HR, and Operations teams to improve data integrity and reporting consistencyAssist with compliance reporting and standardisation for government obligations (e.g., care minutes)Contribute to sustainability initiatives, recruitment forecasting, and workforce optimisation projectsSupport the rollout of workforce systems and automation initiativesAbout youIdeally you bring experience in aged care, healthcare, or another regulated, shift-based workforce environment. You understand rostering systems and industrial frameworks and are confident using data to improve workforce strategy and resourcing models. Your toolkit includes Power BI, SQL, and Excel, and you can interpret complex data for non-technical audiences.To succeed in this role, you will have:Bachelors degree in business, HR, Analytics, or related fieldMinimum 35 years experience in a Workforce Analyst, HR Analyst, or similar roleAdvanced Power BI skills, including DAX, data modelling, and visualisation best practicesStrong SQL skills with experience querying complex workforce dataFamiliarity with HRIS, rostering, time & attendance, and payroll systemsExcellent Excel and data manipulation skillsStrong analytical skills and a proactive, detail-oriented approachStrong communication and stakeholder engagement abilityPassion for optimising people and process through dataDesirableExperience in aged care or healthcareFamiliarity with rostering systems (e.g. UKG, Kronos, Humanforce)Understanding of EBAs/awards and their impact on resourcing and complianceExposure to predictive analytics or workforce planning toolsWhy work for us?Strong mentorship and support from experienced leadersEmployee Referral Program earn extra by tapping your networkSupport for flexibility, including hybrid work optionsA down-to-earth, collaborative culture where people genuinely careGrow with us were expanding rapidlyHelp us Make Aged Care Great and make a meaningful difference every dayBenefitsFitness Passport access discounted wellbeing sessionsDiscounted Health InsuranceFREE access to in-house and online training programsAccess to EAP and Flare (employee discounts)FREE Work-Rite Micro professional developmentAs part of being an Infinite Aged Care employee, you will be required to complete pre-employment checks. #J-18808-Ljbffr