Job Title

Add expected salary to your profile for insightsWere a fast-growing robotics and maintenance business based in Melbourne, known for our reliable service, strong client relationships, and a team that takes pride in quality work. With growing demand and a bright future ahead, were looking for someone to take our internal operations to the next level with better systems, smoother processes, and long-term scalability.The OpportunityThis newly created Business Operations Manager role will suit someone with a strong understanding of the trade or service industry who thrives on improving systems, building teams, and driving business performance. Youll work closely with ownership and our field teams to streamline workflows, improve admin and reporting processes, and implement technology where it matters.Key ResponsibilitiesDesign and implement scalable systems for quoting, scheduling, job tracking, and reportingDevelop and document Standard Operating Procedures (SOPs) across all business functionsOversee admin workflows from job intake to invoicing and post-job reviewsAnalyse operational KPIs and identify areas for margin improvement and resource utilisationAssist with onboarding new staff, team structure, and internal training systemsLead process improvements across safety, compliance, and customer serviceWork alongside company leadership to support growth, resourcing, and project planningImplement and manage software tools (e.g. simPro, Atlassian)About YouProven experience in an operations, business management, or systems improvement roleStrong understanding of small business operations, especially in service deliveryProcess-driven, with a keen eye for detail and a get-it-done attitudeComfortable leading change and getting buy-in from teamsGreat communicator and problem-solver, with leadership potentialExperience with business/job management softwareExperience in electrical, construction, or trades-based industries is desirable but not vitalWhats In It For YouBe part of a growing business and help shape its futureReal autonomy and input into how the business operatesSupportive and collaborative leadershipCompetitive salary package with room to grow into senior leadershipCareer progression and the chance to make a real impactUnlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years'' experience do you have as a Business Operations Manager? How many years'' experience do you have with change management? How many years'' experience do you have with project planning and scheduling? How many years of business management experience do you have? Do you have a current Police Check (National Police Certificate) for employment? What''s your expected annual base salary? How much notice are you required to give your current employer?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Featured jobsCustomer Service Manager1d ago1d agoAccountantActive Managed Logistics Services11h agoResearching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr