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Join to apply for the Client Service Officer role at Department of Justice QLD1 week ago Be among the first 25 applicantsJoin to apply for the Client Service Officer role at Department of Justice QLDDepartment of Justice QLD provided pay rangeThis range is provided by Department of Justice QLD. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay range$71,150.00/yr - $78,951.00/yrAs a Client Service Officer, you will be the first point of contact for telephone and counter enquiries relating to all Queensland Civil & Administrative Tribunal (QCAT) jurisdictions and administrative duties. You will liaise with a wide range of clients, including vulnerable members of the community, with professionalism and sensitivity.Flexible work arrangements are available, however given operational requirements of this role, some flexible work options may be limited.This continuous applicant pool is open for candidates interested in employment opportunities as a temporary Client Services Officer to fill vacancies due to permanent staff on leave, higher duties or secondment.Applications will be reviewed and considered when vacancies are identified. The submission of an application to this applicant pool does not guarantee an offer of employment.Represent QCAT as the first point of contact for telephone, face to face and email enquiries.Provide accurate information to registry staff and Tribunal members in a professional and friendly manner.Effectively and efficiently manage the needs of clients and the general public by using appropriate questioning, problem solving, negotiation and conflict management skills.Providing accurate and appropriate procedural information and application status updates to clients and the general public across a wide range of jurisdictions.Prioritise and manage daily tasks in a fast paced and high-volume environment to ensure client services standards and timeframes are met.Review and accept QCAT applications and prepare relevant correspondence in accordance with client service procedures, ensuring and legislative requirements are met.Provide general administrative support as required by the Client Service Team Leaders and Managers.Participate in and complete QCAT initiatives and activities to support the achievement of the QCAT business plan and strategy.Undertake other tasks and duties as required to assist in or support the delivery of services within QCAT.Applications to remain current for 12 months.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeTemporaryJob functionJob functionFinance and SalesIndustriesGovernment AdministrationReferrals increase your chances of interviewing at Department of Justice QLD by 2xGet notified about new Client Services Officer jobs in Brisbane, Queensland, Australia.Brisbane, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 day agoExecutive Services Officer - Office of the ED, Customer EngagementBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoKenmore, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoSpring Hill, Queensland, Australia 4 days agoBrisbane, Queensland, Australia 4 days agoBrisbane City, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 days agoEOI - Senior Administration Officer - Statewide ServicesBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 1 week agoExpression of Interest - UQ Temps Administration OpportunitiesSt Lucia, Queensland, Australia 5 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia A$70,000.00-A$80,000.00 2 days agoSouth Brisbane, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 weeks agoCommercial Administrator - Site Based Brisbane - Greater BrisbaneEight Mile Plains, Queensland, Australia 1 hour agoBrisbane, Queensland, Australia $100,000.00-$140,000.00 3 weeks agoBrisbane City, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 day agoHerston, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 1 week agoProgram Support Officer - Integrated CareWest End, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 1 week agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr