Job Title

Assistant / Duty Manager | Kinselas/Courthouse Hotel | Redcape HospitalityLocated in the vibrant heart of Darlinghurst, the iconic Taylor Square Precinct (home to both Courthouse Hotel and Kinselas) is seeking an experienced, organized, and passionate hospitality professional to join our Leadership Team as an Assistant/Duty Manager. In this role, you will work closely with our Venue Managers to oversee daily operations, maintain high standards, and deliver memorable customer experiences. You will also play a key role in fostering a performance-driven and positive team culture.This hands-on position offers exposure to various aspects of a dynamic hospitality business, including entertainment, food, beverage, wagering, and gaming in both FOH & BOH capacities. Surrounded by a team that supports your growth, you''ll develop your organizational and managerial skills. With diverse entertainment such as nightclub events, DJ performances, live music, comedy, cabaret, and burlesque, Taylor Square offers an exciting and varied work environment.Redcape HospitalityAt Redcape, we are committed to a strong, people-first vision. We pride ourselves on creating an environment of trust where our staff feel valued, empowered, and enriched. Our goal is to support our employees'' growth and careers while delivering exceptional hospitality experiences that benefit our communities.Our core values are:Care We care for our teammates, customers, and business.Courage We embrace change, step out of our comfort zones, and take chances.Drive We are committed to continuous improvement and excellence.Teamwork We foster collaboration and shared responsibility.Your Experience & SkillsMinimum 1 year of managerial/leadership experience in hospitality.Passionate about customer service and maintaining high standards.Understanding of business strategies.Willingness to learn and develop professionally.Current/valid RSA, RCG & ARCG (or willingness to obtain), with a strong compliance mindset.The role involves working as part of the Venue Leadership Team to oversee hotel operations, drive performance, and improve customer and staff experiences. Key responsibilities include:Supporting venue managers in daily operations and compliance.Assisting in delivering entertainment and events, especially in the nightclub space.Ensuring venue standards for cleanliness, presentation, and service are met.Managing beverage, food, and gaming teams.Managing venue operations as Manager On Duty (MOD) during trading hours and closures.Working rotating shifts including weekends and public holidays.Handling cash, data entry, reconciliation, and reporting.Understanding venue operations and business strategies.Contributing to a culture of feedback, improvement, and performance.Collaborating with staff to enhance customer and staff experiences.Leading with courage and a team-oriented approach.Benefits of Working with Redcape HospitalityOpportunities for career growth across 30+ hotels in NSW and QLD.Extensive professional development and training.Staff discounts on food, beverages, and bottle shop purchases.Community engagement through our Publinc Communities platform.Clear career progression pathways.For more information about Redcape Hospitality, visit www.redcape.com.au.Apply now to join a dedicated team committed to creating exceptional customer experiences and offering opportunities for personal and professional growth. #J-18808-Ljbffr