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1 day ago Be among the first 25 applicantsDirect message the job poster from GO MarketsBoost your career in an award-winning global trading brokerage!Prime CBD location, close to Southern Cross stationLux Health, Wellness & End-of-Trip Facilities!About the RoleAre you an experienced account manager fluent in English and Mandarin, with a passion for financial markets? Do you excel at building strong relationships and managing a diverse number of client portfolios?Were seeking a Mandarin-Speaking Account Manager to join our team, focusing on supporting our Chinese clients and expanding our presence in the Chinese market. Based in our Melbourne CBD office, this role offers a unique opportunity to combine your language skills, cultural insights, and financial expertise turning new leads into success stories and driving business growth.Why You''ll Love This RoleEmpowering Culture: Collaborate with top-tier industry professionals in a supportive team environment that celebrates diversity, innovation and the sharing of ideas to achieve outstanding results.Client Success & Engagement: Youll work closely with clients, providing them with valuable insights, managing their needs and ensuring they have the tools and support they need to succeed in their trading journey.Impactful Work: Your contributions will directly influence client satisfaction, retention and the overall success of our business.Continuous Learning: Stay ahead of market trends and continuously expand your knowledge in financial markets and trading strategies.What You''ll Be DoingLead Management: Effectively manage new leads and achieve set KPIs, driving revenue and business growth.Lead Generation & Conversion: Collaborate with marketing and sales teams to identify, engage and convert new Chinese clients.Client Relationship Management & Support: Build and nurture relationships with Chinese-speaking clients, acting as their trusted advisor and key point of contact ensuring their satisfaction and loyalty.Assist clients with our trading platforms and resolve their queries promptly.Team Mentorship: Guide and mentor account managers in the team, fostering a collaborative and high-performing team environment.Market Analysis & Trends: Stay informed on economic and political developments affecting financial markets. Stay up-to-date with the latest industry trends, competitors and developments.Educational Support: Develop and deliver educational material for clients on market movements, opportunities, risk management and trading strategies.Social Media Engagement: Conduct thorough research to deliver timely and relevant market updates and commentary across social media platforms, ensuring alignment with current trends and audience engagement.Content Creation: Prepare daily/weekly market summaries and write articles covering both fundamental and technical analysis, aimed at enhancing trader knowledge and decision-making.Marketing Collaboration & Newsletter Contribution: Work with the marketing team to measure the success of market commentaries and provide ideas for monthly trading newsletters, including trade alerts and opportunities, educational content and tailored campaigns to drive engagement and brand loyalty.Client Education: Run client events, presentations and webinars to enhance client engagement.Innovation & Improvement: Suggest and help implement initiatives to enhance the client experience and improve our services.Compliance Champions: Stay updated and adhere to revisions in compliance practices and procedures as implemented by the Compliance Team / Committee.What Youll Bring to the TableLanguage Proficiency: Fluent English and Mandarin is essential (both written and spoken) to support our diverse client base.Industry Knowledge & Experience: Proven success in an account management role within the FX/CFD or financial markets sectors and a comprehensive knowledge of financial markets, trading platforms and industry trends.Qualifications: RG146 qualifications (Securities, Derivatives and Foreign Exchange) are essential.Client Sales Management: A track record of delivering value-driven service that generates new business opportunities, sustains sales growth and exceeds targets.Relationship Builder: Demonstrated ability to establish trust and credibility with clients, fostering long-term partnerships that enhance engagement and loyalty.Adaptability in High-Efficiency Environments: Resilient and agile in navigating the fast-paced, high-efficiency financial industry, ensuring optimal performance under pressure.Execution and Results-Oriented Mindset: Strong execution skills with a focus on achieving measurable outcomes and driving success.Communication Mastery: Exceptional interpersonal and communication skills to articulate complex financial concepts clearly, persuasively and effectively to diverse audiences.Proactive Problem Solver: A resourceful, forward-thinking mindset with the ability to identify opportunities, address challenges and implement impactful solutions.Analytical Thinker: Sound judgment, critical thinking, and effective decision-making skills to navigate complex situations.Team Collaboration: Capable of working independently or contributing as part of a team to achieve shared goals.Ethical Integrity: A commitment to honesty, transparency, and accountability, upholding the highest professional standards.Lifelong Learner: A commitment to ongoing learning and professional development, staying ahead of industry trends and best practices.Why Youll Love Being Part of Our TeamJoin an Award-Winning Global Leader: Become a key player with an award-winning online trading brokerage.Rewarding Compensation: Benefit from a competitive base salary plus super and commission, reflecting your expertise and commitment while rewarding the value you bring to the team.Fresh Coffee and Team Lunches: Enjoy daily fresh coffee and monthly themed team lunches with cuisines from around the world!Prime Location & Lux Building Facilities: Enjoy lux end-of-trip facilities at our CBD office on Collins Street, with complimentary daily fitness classes and exciting wellness activities to keep you feeling great!Apply now with your CV and a Cover Letter highlighting how your skills and experience hit the role requirements! We''re eager to welcome talented, self-motivated professionals who are passionate about learning and committed to continuous improvement.While we''ll be shortlisting as soon as we can, you might hear from us over the next few weeks. We''ll be in touch with shortlisted candidates.Please note that only Australian citizens or permanent residents will be considered for this role.No agencies, no unsolicited CVs needed - we''ve got this! Thanks, though!To succeed in this role, you''ll embody GO Markets values: Accountability, Collaboration, Commitment, Integrity and Quality.Our StoryGO Markets is a regulated CFD Provider offering Forex, Shares, Indices, Commodities and more on the powerful MT4/5 Platforms. Founded in 2006, we have since grown to become a leading, trusted global broker. We believe our underlying culture built around integrity, innovation, compliance, passion and teamwork, provides us with a competitive advantage to achieve our business vision and goals. Our drive for progress and improvement makes GO Markets a fast-paced and innovative place to work and our global operation lends itself to creating a diverse and exciting collaboration of people.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionFinance, Business Development, and SalesReferrals increase your chances of interviewing at GO Markets by 2xSign in to set job alerts for Account Manager roles.Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia A$120,000.00-A$260,000.00 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoSouthbank, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia A$150,000.00-A$160,000.00 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia A$150,000.00-A$160,000.00 3 weeks agoMelbourne, Victoria, Australia 1 week agoAccount Manager or Senior Account ManagerMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoCollingwood, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 11 hours agoMelbourne, Victoria, Australia 1 week agoMoorabbin, Victoria, Australia A$75,000.00-A$95,000.00 4 weeks agoMelbourne, Victoria, Australia 1 week agoSomerton, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoNational Account Manager - Alternate ChannelsMelbourne, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoAccount Manager (Industrial) - Package up to $140k UNCAPPED COMMISSIONDandenong, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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