Job Title

Guest Services Manager Duty & Loyalty OperationsAdd expected salary to your profile for insightsAs Marriott Internationalsflagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Guest Services Manager, opportunity awaits.Position Summary:Responsible for the effective and seamless operation of the Club LoungeCollaborate with key managers to ensure guest requests are achievedUtilise extensive knowledge of the front office and food and beverage standards to engage and inspire guestsPlan, develop and conduct training to ensure the team maintains a clean area at all times, setting the pace in the industryBe the main point of contact for all external & internal clients for the Club LoungeBuild and strengthen relationships with existing and new customers to enable future bookingsLead the Club Lounge team with all operational tasks and strategiesPlan and execute team building activities so associates feel valued for their contributionsBe a dynamic and thoughtful leader by empowering and supporting your teamEnsure you and the team uphold all company policies and procedures whilst demonstrating the Marriott core valuesAbout You:Experience with OPERA property management system or similarRelevant experience in a similar managerial roleWorking rights in AustraliaEnthusiastic to escalate your careerSelf-motivated, driven and energized in a fast-paced environmentArmed with smart solutions and a can-do attitudeExclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friendsBe part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday monthGrow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International groupGenuine care for associates physical, emotional and financial wellbeing through our Employee Assistance ProgramOpportunity to receive Employee Referral Incentives and get paid for working with your friendWork for the Largest Hotel Network in the World which values equality, diversity and inclusivenessMarriott Hotel is part of Marriott International''s Premium portfolio, which has committed to putting people first for 90+ years. Apply now!At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? Do you hold a current Responsible Service of Alcohol (RSA) certificate?Hospitality & Tourism 5,001-10,000 employeesCurrently we have 31 open hotels across 6 states. We are expanding quickly and providing many opportunities for our associates to grow alongside us.At Marriott, our founders, J.W. and Alice Marriott, started with a small beer stand that eventually grew into a successful hotel business. They created something that changed their future and many others and could potentially change yours. We believe that a great career involves seizing fresh opportunities, building genuine relationships, and being a force for good in the world.Currently we have 31 open hotels across 6 states. We are expanding quickly and providing many opportunities for our associates to grow alongside us.At Marriott, our founders, J.W. and Alice Marriott, started with a small beer stand that eventually grew into a successful hotel business. They created something that changed their future and many others and could potentially change yours. We believe that a great career involves seizing fresh opportunities, building genuine relationships, and being a force for good in the world.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr