Job Title

YOUR OPPORTUNITY We are looking for an enthusiastic full-time Customer Care Consultant to join our Trade Store team based in Mount Isa QLD. In this key role, you will support various areas of our trade store to serve customers via phone and email, and support activities including stock put-away, shelf price maintenance, and stock top-ups, ensuring goods are stored neatly. By joining our passionate, well-established team, you will have the opportunity to grow, develop, have fun, and make a positive difference to our customers. Key Responsibilities Include, But Not Limited To: Face-to-face customer service, handling customer requests, sourcing parts, and providing ETAs on backorders. Daily stock replenishment and stock takes. Managing showroom displays and stock rotations. General housekeeping of the counter and packing area, including organisation and prioritisation. To Be Successful, You Will Have: Forklift license (desirable). Well-developed customer service skills with a customer first approach. Clear written and verbal communication skills. Self-motivated and interested in personal development within the company. Ability to multitask in a fast-paced, high-pressure environment. Exceptional organisational and time management skills. Culture & Benefits We provide a range of employee benefits to ensure our staff feel valued, supported, and celebrated, including: Base salary and incentives. Attractive Wesfarmers share plans annually. Refer-A-Friend program earn up to $2,000 per referral. Regular team events, celebrations, birthdays, milestones, and BBQs. Team member discount card for Kmart, Bunnings, Target, and Officeworks. Discount offers from over 300 corporate partners. Generous paid parental leave. Free onsite parking and more. Next Steps If you meet most of the criteria and wish to apply, please send your application today. We will contact suitable candidates as we receive them. As part of our recruitment process and commitment to safety, background checks, including a pre-employment medical assessment with drug and alcohol testing, will be required. Blackwoods promotes diversity and inclusion and encourages applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQI+ community members, and individuals with disabilities. Our Story Blackwoods is Australias leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses of all sizes with over 300,000 products from the worlds best brands. From the Sydney Harbour Bridge to local mechanics, we supply what our customers need, when they need it, with expertise and passion. With over 50 branches and 6 Distribution Centres nationwide, our people are central to everything we do. Being part of the Wesfarmers group offers endless opportunities to make a difference. Join us and help build a better Australia. #J-18808-Ljbffr