Job Title

Sales Consultant Global Travel Brand | Full-Time | Empowered, Values-Led CultureDeliver experiences. Shape journeys. Grow with purpose.At Inside Australia Travel, we believe travel is more than a product; its an experience built on trust, connection, and purpose. As part of the Fine Tours Group, we design and deliver life-changing travel experiences across Australia and New Zealand for guests from around the world. Our multichannel approach, purpose-built technology (TREV), and deep regional knowledge make us a trusted leader in tailored travel.With strong momentum and ambitious growth plans, were on the lookout for a Sales Consultant to join our dynamic team and help take our product offering to the next level. If you''re passionate about detail, relationships, travel, and continuous improvement, this is your chance to make an impact in a business where your ideas matter.Who We AreWere not a traditional travel company. We combine the power of technology with the human touch of passionate travel professionals.A clear vision guides us:An uncompromising determination to deliver the very best experience to our guests.We live our values every day:Stay TrueLook BeyondEmpowerBand TogetherThe Role: Sales ConsultantThis is not your typical sales role. As a Sales Consultant, youll guide customers through their entire travel journey, from the first enquiry to welcome home. Youll craft bespoke itineraries, build strong relationships, and take ownership of the full sales process, ensuring each traveller receives a personalised and seamless experience.Working with our in-house systems (including TREV) and supported by a team of travel experts, youll help bring Australia to life while meeting individual sales targets and contributing to a collaborative office culture.Your Responsibilities Will Include:Responding promptly to inbound travel enquiries and building a strong rapport with prospective travellers.Designing personalised Australian travel itineraries tailored to customer interests, timelines, and budgets.Managing the full sales cycle from enquiry to post-travel follow-up with ownership and accountability.Meeting individual sales targets, ensuring healthy conversion rates and profit margins.Handling bookings and pricing accurately, and ensuring a seamless handover to operations.Supporting customers during their travels, including proactively resolving any issues or disruptions.Contributing to a friendly and collaborative team environment in our Mooloolaba office.Assisting with onboarding and mentoring new team members, sharing knowledge and best practices.Upholding our values in every interaction and promoting our "One Best Way" approach to sales.About YouYoure a confident communicator with a passion for helping people and a natural ability to build trust. Whether you come from a travel, tourism, reservations, or customer service background, you understand what excellent service looks like and take pride in delivering it consistently. You''re organised, detail-focused, and excited to play a key role in creating unforgettable experiences for international travellers.Youll bring:An understanding of the travel or tourism industry, with experience in sales or customer-facing roles (2+ years preferred)Excellent communication skills, both written and verbalStrong attention to detail and time management you know how to keep things running smoothlyA calm, professional approach to handling customer needs, disruptions, or challengesExcellent organisational skills and the ability to craft clear, engaging itineraries and proposalsA passion for sharing the best of Australia and a desire to help others experience itA collaborative, proactive attitude and a genuine enjoyment of working with peopleKnowledge of Australian destinations, preferably through personal experienceThe ability to confidently communicate in English and one or more other languages is highly valuedWhy Join Inside Australia Travel?At Inside Australia Travel, youll be part of something bigger than a job. Were a vibrant, energetic, and people-first company passionate about creating unforgettable journeys for our guests and team. We believe in doing great work and enjoying the journey along the way.Heres what you can expect when you join us:A Culture Youll Thrive InWere a values-led team that believes in staying true, supporting each other, and celebrating our wins. We bring energy, passion, and fun to everything we do.Career DevelopmentWe offer clear pathways to growth in your role, building your skills, and thriving in a company that supports your success.Competitive Package & Travel PerksWe offer a competitive salary and exciting industry perks, including access to travel deals, team FAM trips, and more.Supportive & Inclusive EnvironmentWere a people-first business that values diversity, inclusion, and wellbeing.Ready to Apply?We''d love to hear from you if youre ready to take the next step in your travel career. Submit your CV and a short cover letter telling us why youd be an excellent fit for the Sales Consultant role at Inside Australia Travel.We encourage applicants from all backgrounds to apply, especially those who bring diverse perspectives, experiences, and ways of thinking to our team. #J-18808-Ljbffr