Job Title

Apply now Job no: 497273Work type: Full timeLocation: Perth CBD, Inner & Western Suburbs, Southern Suburbs, Northern Suburbs, Eastern SuburbsCategories: Village ManagerABOUT USAmana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care facilities, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.THE ROLEThe Village Manager is responsible for liaising directly with the residents within our villages, providing regular support and exceptional customer service to ensure our residents needs are being met, and providing administrative support, coordinating reports, records and resident correspondence.Key responsibilities:Provide a first point of contact for all village residents and their familiesManage and monitor village budgets and Key Performance Indicators to ensure complianceMonitor property maintenance needs and services within the villageMaintain an awareness of all issues which may affect the village and, if necessary, escalate as requiredCollaborate with the Resident Group and Committee to create a vibrant social community for all residentsEnsure that the interests and needs of the Resident Group are supported through activities and services provided through the villageABOUT YOUThe successful candidate will ideally have a background in the Retirement Living/Community Housing or Aged Care sector with a genuine interest in proactively creating positive aging in place outcomes for residents.Exceptional customer service skills and quality standardsStrong communication and interpersonal skills, with a proven ability to influence and collaborate with key stakeholdersAdvanced time management, organisational and problem-solving skills, with a strong record of performance managing competing priorities in a highly reactive environmentPrevious experience managing village budgets and reporting structuresProficient computer skills and experience with Microsoft Office applicationsA high degree of accuracy and attention to detailContinuous improvement mindset with demonstrated documented implementationAbility to analyse problems, identify critical issues and develop strategies that lead to successful outcomesAbility to work independently, with minimal supervisionEvidence of COVID-19 and current Flu vaccinationsAbility to obtain a National Police Clearance (within 6-months validity)Completion of pre-employment health and reference checksSenior First Aid CertificateC Class Drivers LicenceWHAT''S ON OFFER?The ability to salary package up to $18,550 per annumSchool holidays child care assistanceDiscounted private health insurance with HBF and Medibank PrivateHOW TO APPLYIf you are interested in this role and meet the essential criteria please apply now with a copy of your resume.Advertised: 01 Jul 2025 W. Australia Standard TimeApplications close: Open until filledPosition Description #J-18808-Ljbffr