Job Title

Avant Practice Solutions is a premium provider of medical practice management services across Australia. We support a variety of medical and surgical practices, by providing superior quality and technically advanced customer service.As part of a dynamic and expanding business, you will have the chance to make a real difference and develop your expertise. You will deliver success with your attention to detail, comfort with technology and dedication to a service culture.We are looking for a dedicated and positive individual with drive who wants to take their career to the next level. The successful candidate will require a flexible and committed attitude, as there will be diverse requirements for your time.The role:This opportunity provides more than just routine Practice Management, with plenty of scope for growth, variety of work and excellent support from our growing organisation.In this role you would take responsibility for contributing to strategic management, systems design and implementation, governance oversight, mentoring and business development for our clients with support from the Avant Practice Solutions team. In many scenarios our Management Consultants work with on-site Practice Managers for day-to-day operational support.You will be providing consultancy services to our surgical, specialist and general medical practices, with a strong focus on efficiency and customer service.Your skills in building strong relationships and influencing positive outcomes will be highly valued.The successful candidate will require a flexible and committed attitude, and will bring experience with management in private practice settings.Working within a tight leadership team at Avant Practice Solutions, your key responsibilities will include:Continually contribute to Practice Management Consulting activities at Avant to meet client needsTake responsibility for assessing, scoping and delivering Practice Management Consulting Services to clientsIdentify, review and troubleshoot operational issuesIdentify areas of improvement and contribute to change implementationBuild relationships with doctors and business ownersMaintain a safe and healthy working environmentEnsure the delivery and standard of customer service and the organisation''s processes and procedures are maintained at a high levelFinancial and strategic reporting utilising multiple databasesDeliver practice improvement and guidance to your assigned clientsAvant Practice Solutions is a dynamic workplace, unlike any other, and youll be surrounded by like-minded people focused on getting great outcomes for doctors and patients.In this environment you will succeed with:3 to 5 years Medical Business, Practice, or Operations Management experienceMust have experience in either General Practice, Specialist Practices or Dentistry Clinics or a combinationCustomer Service Focus Anticipates and responds to the needs of internal and external clients. Ensures customer expectations are realistic, established and satisfiedDemonstrated strong leadership skills, preferably with relevant leadership experience in the Healthcare sectorA high level of accounting and budgeting skillsProduct knowledge Understand the features and benefits of our services. Communicates this knowledge effectively and efficientlyProficiency with computer-based systems including standard Microsoft Office and medical softwareProblem solving the ability to creatively and effectively troubleshoot issues as they arisePlanning and Organisation Establishes priorities and schedules. Sets clear and realistic objectives, which align with the company business plan. Organises workflows effectively.Ability to work under pressure and to be able to prioritiseCreativity with vision and eye for business improvementExcellent written and verbal communication skillsAttention to detail and ability to meet deadlinesDemonstrated ability to deal with both internal and external stakeholders with empathy and professionalism at all timesAbility to work independently and demonstrate strategic thought processesThe right candidate to join our team will be confident, reliable, friendly and able to demonstrate initiative and integrity, with the ability to maintain confidentiality and use their sound judgement to achieve the best outcomes.This is a unique opportunity to be part of a company who values loyalty and is passionate about continual improvement and providing outstanding service. If you are looking to advance your career in a dynamic and stable industry, this company will work with you to develop your skills as the business continues to grow.Why work at Avant?At Avant, our people are the centre of everything we do for our members. We offer a range of benefits and opportunities to enable you to make a difference, learn, and grow in your career.We value our people by offering an inclusive workplace with a diverse range of benefits, flexible working options, career development, and internal mobility opportunities. Our flexible working arrangements are designed to enable genuine work-life balance.Your development is our priority and we have a variety of learning and development programs that will support you in your career.We offer support to our people via Employee Assistance Program (EAP), Health and Wellbeing programs, Tertiary Education Sponsorship and Support.We have a diverse and connected work environment where your contribution and ideas will be valued and respected and make a real difference to the lives of others.For further information, please contact our Careers team at careers@avant.org.au.Please note: Avant Mutual is a vaccinated employer. Prior to the commencement of your employment by Avant, you are required to be fully vaccinated against the Covid-19 virus or have a medical certificate stating that you cannot receive a Covid-19 vaccination for valid medical reasons. #J-18808-Ljbffr