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Job Title


Account Manager (Enterprise)


Company : Humanforce


Location : Sydney, New South Wales


Created : 2025-08-01


Job Type : Full Time


Job Description

Join to apply for the Account Manager (Enterprise) role at Humanforce1 week ago Be among the first 25 applicantsJoin to apply for the Account Manager (Enterprise) role at HumanforceWork options: HybridWe are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.Who are we?Humanforces vision is to make work easier and life better for frontline and flexible workforces.Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, and Wellbeing.Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the worlds talent with the growth, productivity and efficiency objectives of frontline and flexible workforces.Who You AreAs an Enterprise Account Manager, you are an experienced relationship owner, growth orientated, commercial strategist who thrives in complex, multi-stakeholder sales and account environments. You operate with a deep understanding of enterprise dynamics and are skilled at uncovering opportunities that deliver customer value and drive revenue expansion.Youre confident engaging with senior leaders across large organisations, navigating complex internal environments, and owning strategic conversations that impact long-term partnerships. You bring the credibility of previous HR tech or enterprise SaaS experience and pair it with a hunger for growth and advocacy.What You Will DoOwn a portfolio of enterprise accounts, ensuring deep engagement and revenue expansion through cross-sell and upsell.Lead strategic account planning initiatives to uncover opportunities aligned to both Humanforce and customer goals.Act as a commercial advisor and customer advocate across internal teams including Sales, Product, Services, and Support.Apply Challenger Sales and MEDPIC methodology to influence stakeholders and build robust deal strategies.Develop strong internal relationships to ensure customer needs are met with excellence and speed.Maintain CRM accuracy and provide reliable forecasting and reporting.Deliver territory-level strategy including segmentation, coverage planning, and alignment to growth objectives.What Youll NeedDeep experience in enterprise SaaS account management, within HR technology.Sales orientated mindset towards account management. Continual drive for growth and commercial success within your accounts.Strong understanding of enterprise buying cycles and stakeholder management.Demonstrated ability to build and execute long-term territory and account strategies.Track record of meeting or exceeding commercial targets through account expansion.Experience leading strategic commercial conversations and solution alignment.Proficiency in CRM platforms (SugarCRM preferred, not a must) and pipeline forecasting.Some nice to havesExperience working within or selling to complex organisational structures or regulated environments.Deep competitor knowledge of key HCM, Workforce Management or HR SaaS solutions.Our valuesWe are boldWe are all inWe are customer obsessedWe do what we sayWe are good humansOur approach to flexibilityWe are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.BenefitsA flexible working environmentThe opportunity to be part of a fast-growing tech companyA focus on development with access to Go1Paid parental leave and Quarterly Wellbeing DaysEmployee talent referral scheme (know great people, be rewarded)A fun and friendly culture working with passionate and talented peopleA work environment where you can genuinely improve the world of work!We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Humanforce by 2xSign in to set job alerts for Account Manager roles.Sydney, New South Wales, Australia 5 days agoSenior Account Manager, Mid-Market SalesSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia A$200,000.00-A$250,000.00 3 weeks agoSurry Hills, New South Wales, Australia 2 weeks agoLane Cove West, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia A$70,000.00-A$80,000.00 2 days agoAccount Manager - Australia & New Zealand (Sydney Based)Millers Point, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia A$130,000.00-A$150,000.00 2 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 days agoNorth Sydney, New South Wales, Australia 5 days agoChatswood, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$85,000.00-A$95,000.00 6 days agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 1 day agoSenior Account Manager/ Account Director (Freelance)Sydney, New South Wales, Australia 2 weeks agoPymble, New South Wales, Australia 4 months agoSydney, New South Wales, Australia 2 days agoWere unlocking community knowledge in a new way. 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