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Join to apply for the Technical Account Manager role at MST Global1 week ago Be among the first 25 applicantsJoin to apply for the Technical Account Manager role at MST GlobalGet AI-powered advice on this job and more exclusive features.Introduction:You''ll move into a strategically important role. You will be working with our existing customers to ensure their needs are meet, as they transition into a digital mine. This position requires a focus on both internal and external customers.As a part of the role, we are committed to providing training on our MST Core products which we have engineered and built in house.Description:Typical daily tasks include:Management of customer relationships, ensuring satisfaction of key stakeholders on site.Transfer of knowledge as required to Field staff to ensure continuity of deliveryIdentify sales growth opportunitiesDevelopment & management of territory and account sales plans to achieve company objectives.Creation of quotes within the MST ERP system.Opportunity funnel magnet / follow through order completion from Quote to deliveryIdentify continual product improvement opportunitiesMaintain scheduled customer meetings for relationship and business opportunity development.Everyone at MST is responsible for safety and you will ensure a culture and practice of safety compliance is maintained on all worksites.Skills and Experiences:To be successful in this role, you will be able to demonstrate the following skills and attributes:5+years experience in a Technical sales / account management or similar roleTechnical/Trade qualification in Electronics Engineering, Communications or IT Solutions Architecture, highly regarded but not essentialExperience in Surface or Underground mining and Hazardous Areas (desirable)A sound understanding of the mining market and ecosystemAdequate experience and capability in computing programs / Microsoft / salesforce / BI toolsExcellent understanding of human behaviour, high emotional intelligence with the capacity to thrive under pressureExcellent time managementA valid drivers licenseAbout us:MST Global is an Australian founded company operating globally across six continents and is now part of the Komatsu Group. Our people are our greatest asset and contribute across all levels of our vertically integrated operations to achieve our mission to empower safety and productivity solutions for our customers. We are guided by our core Company values of Safety First, Integrity Always, Customer Focused, People Imperative, Results Driven and Innovation Essential.We embrace our global teams and resources. We are an all-hands-on deck organisation where no task is too small or goal too big if we are working together. In return for your hard work and dedication, you will have:the support of a knowledgeable and enthusiastic teamaccess to our EAP service to support your wellbeingexcellent remuneration & staff incentivesongoing training & developmentthe opportunity to grow within our companyrecognition for your hard workYoull be part of a workplace where you feel like you belong. If you think you''ve got what it takes, we''d love to hear from you.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesMiningReferrals increase your chances of interviewing at MST Global by 2xSign in to set job alerts for Technical Account Manager roles.Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr