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About the Role:Customer Service is our priority and the driving force behind our vision and values. With more people relocating across the country and the globe, our services are in high demand. This is a rare opportunity to join our high-performing Sales team as an External Sales Consultant servicing the Canberra region. Success will come easily as you capitalize on selling our quality services and products. Fully qualified warm appointments will be scheduled for you to visit clients at home and provide relocation quotes for house moves.You will be part of a long-standing, highly experienced team that has proven success year after year. Since this role is on the road and involves working from home, your ability to manage your time and coordinate a busy diary is essential. Building rapport with clients and helping them navigate the logistics and stress of relocating are key to success in this role.Some of your responsibilities will include:Carrying out in-home inspections from fully qualified warm appointmentsFormulating pricing and proposals tailored to client needsPromoting our full suite of services to meet client requirementsEncouraging customer feedback to facilitate continuous improvementMaintaining exemplary customer service throughoutAbout You:Ideally, you will have experience or exposure to the removals industry and demonstrate a customer-centric, solution-focused approach. This role is not a hard sell; the key is to have empathy and respect for our broad client base in their homes.What we hope you have:Experience in international relocation sales is advantageousExcellent listening, communication, and negotiation skillsGood problem-solving and spatial estimation skillsThe ability to follow best-practice processes and strive for continuous improvementEnjoy working independently and be driven by resultsAbility to prioritize effectively and work under pressureA passionate, enthusiastic, and positive attitude with a high level of professionalismLocated in CanberraA valid vehicle license and your own carWe welcome candidates who may not meet 100% of these requirements, as we focus on training and development to promote from within. If you''re seeking a career, not just a job, you''re in the right place!About Us:Kent is an Australian success story that began over 75 years ago, growing from a family business into an award-winning organization. With over 400 employees and contractors across nearly 20 locations, we are more than just trucks. Our specialized business units support our operations, including a tech team building bespoke systems and a marketing team driving digital transformation. We are proud of our rich heritage and our culture of innovation and fun, which helps us lead the industry forward.Benefits:Competitive salary package with OTE of $110,000 to $140,000Kent CARE Program dedicated to staff wellbeing and mental healthNumerous employee reward platformsSalary packaging and salary sacrificing optionsEarly wage accessCorporate discounts for utilities and health insuranceStaff discounts on storage and removal servicesNovated LeasingCompany-wide recognition programsCommitment to inclusiveness and workplace equalityRecent $2M investment in digital technology5-star rated onboarding experienceOne in three roles filled internally, with a focus on promotion from withinDiverse business areas offering ample career opportunities #J-18808-Ljbffr