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Property Repair Case Manager / Insurance Repair Coordinator / Claims ConsultantJoin to apply for the Property Repair Case Manager / Insurance Repair Coordinator / Claims Consultant role at Crawford & CompanyProperty Repair Case Manager / Insurance Repair Coordinator / Claims Consultant1 day ago Be among the first 25 applicantsJoin to apply for the Property Repair Case Manager / Insurance Repair Coordinator / Claims Consultant role at Crawford & CompanyExciting and dynamic long-term opportunityJoin a high performing team with a great cultureExciting and dynamic long-term opportunityJoin a high performing team with a great cultureMultiple permanent full-time opportunities availableAbout the OpportunityWe have an opportunity for a dynamic Property Repair Case Manager to join our Brisbane team. You will be pivotal in managing contractual obligations and will be highly compliance and outcome focused.To be successful in this role, you will ideally have a background in contract administration/claims management/loss adjusting. You will bring a high level of knowledge of insurance and/or claims management, where you thrive under pressure and are able to deliver on tight deadlines.In addition, you will also be able to demonstrate the following:Strong communication, negotiation and influencing skillsExcellent budget control and cost management skillsHave a high-level attention to detail to work with, and accurately capture dataBe highly organised and be able to meet deadlines and good record-keeping skillsThe ability to work in fast paced environment and be able to prioritise and multitaskStrong commercial and financial acumenAt least 3 years'' experience in a similar roleFull Australian working rightsKey RequirementsProven experience in a similar roleExceptional listening and communication skillsProven ability to build rapport with customers and service providersDemonstrated history of taking ownership to meet customer needs with a sense of urgencyStrong problem solving, resolution, negotiation and decision-making capabilitiesAbility to interpret complex information and respond by developing appropriate actionsDemonstrated claims acumen, sound judgement and cost management awarenessHigh standard of business English for written communication across traditional and electronic communication mediaSelf-motivation, accountability for own achievement of required claim outcomes and own contribution to team outcomesKey ResponsibilitiesProvide support and advice to customers holders with respect to their claims/projectsRequest supplier appointment and detail information required to determine cause and extent of claim as well as Quoted costs for such repairsResponsible for management of assigned case load and meeting client expectationsMeet Crawford and client compliance requirements, working within Service Level Agreements (SLAs) and client service standardsEnsure the production of high quality & accurate written reports and record keeping accuracy.Ensure IT systems are utilised correctlyLiaise with customers and suppliers as required to determine repair cost, repair activity and cause of damageResponsible for the resolution of escalated issues during a claimUndertake client liaison and relationship building, developing close links with client operational staff, suppliers and CRD Consultants and ManagementWork effectively within a team environment by assisting fellow team members, sharing information and supporting the team to achieve its targetsMaintain professional and technical knowledge through continuing educationAbout CrawfordCrawford is the worlds largest publicly listed claims management company operating in more than 70 countries. Crawford has been in operation for over 80 years and is committed to restoring and enhancing lives, businesses, and communities affected by natural disasters and catastrophic events.Crawford is the only provider in Australia to offer services across the entire claim lifecycle from first notification of loss through to litigation:Loss adjusting property, major and complex loss, catastrophe responseThird party administration (Crawford TPA is a Lloyds accredited provider)Forensic accounting including business interruption expertiseCyber responseManaged repair services (Contractor Connection)Quantity surveying, forensic engineering & building consultancy (CRD Building ConsultantsTo learn more about Crawford, please visit www.crawco.com.au.Crawford is committed to being an inclusive workplace that employs and retains the best and most diverse talent.We value diversity of thought, experience and perspective and aim to create a workplace where our people feel valued, respected, and empowered. We welcome applications from Aboriginal and Torres Strait Islander peoples and from people of all backgrounds regardless of gender identity, age, sexual orientation, disability, or ethnicity.It is the policy of Crawford that all successful employees consent to a national police check.To be eligible to apply, you must have Australian or New Zealand working rights.Interested? Please submit a short cover letter explaining why you are suitable for the role along with your resume.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionConsulting, Customer Service, and Project ManagementIndustriesInsurance and Claims Adjusting, Actuarial ServicesReferrals increase your chances of interviewing at Crawford & Company by 2xGet notified about new Case Manager jobs in Brisbane, Queensland, Australia.Team Leader - Rehabilitation Counselling or PsychologyToowong, Queensland, Australia 1 month agoBrisbane City, Queensland, Australia 1 week agoSenior Rehabilitation Consultant (Rehab Counsellor, Social Worker or Psychology)Toowong, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 1 week agoDutton Park, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 3 days agoPrincipal HR Consultant, Employee RelationsBrisbane, Queensland, Australia 2 days agoMental Health Call Clinician - (Psychologist or Social Worker or Occupational Therapist)South Brisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 3 weeks agoMental Health Clinician - Psychologist or Social Worker or OT or Speech PathologistSouth Brisbane, Queensland, Australia 1 week agoWest Ipswich, Queensland, Australia 2 days agoSouth Brisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 day agoTeam Leader - Psychologist or Social Worker or Occupational Therapist or PharmacistBrisbane, Queensland, Australia 6 days agoMarketing Automation Manager (Salesforce Marketing Cloud)Fortitude Valley, Queensland, Australia 1 week agoSouth Brisbane, Queensland, Australia 1 day agoIpswich, Queensland, Australia 2 days agoFemale Social Worker - (Relocation assistance up to $3,000)Brisbane, Queensland, Australia 1 week agoCase Manager (Home Care, Relationship Focussed)Brisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 day agoWest Ipswich, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoPsychologist, Social Worker or Counsellor - BrisbaneBrisbane, Queensland, Australia 1 week agoEagle Farm, Queensland, Australia 1 week agoMental Health Clinician - Psychologist, Social Worker or Occupational TherapistSouth Brisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 1 week agoWere unlocking community knowledge in a new way. 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