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Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Client Account Manager - Flexible (12 Month Parental Leave Cover)Date: 28 Jul 2025Location:Melbourne, VIC, AU Brisbane, QLD, AU Sydney, NSW, AUDepartment: Enabling AreasDescription:Job Requisition ID: 38812 Client Account Manager Flexible (Manager) - 12 Month Parental Leave CoverChoice and flexibility on where, when and how you workMentoring programs receive support and coaching to progress your careerRecognition culture to celebrate milestones and discounts at hundreds of retailersWhat will your typical day look like?Main Responsibilities:Collaborating with the account leadership teams, including the Lead Client Service Partners (LCSPs), to deliver world-class outcomesManaging strategic client relationships, driving account improvements, and ensuring the successful execution of account operationsWorking closely with the LCSPs to lead account planning processes and support client service teams at regular intervalsTeaming with offshore resources to support account growthConducting client feedback interviewsPreparing internal and external communicationsAbout the teamGrowth exists to help our people win in market. It does so by informing our market choices shaped by clients issues, building a community of diverse client leaders, growing and strengthening client relationships, winning our most critical pursuits and creating and activating differentiated brand positioning.The Growth Enablement team drives and delivers the strategic programs, transformations and other activities that activate the Growth strategy of the firm. Growth Enablement is organised around four domains (Sales, Clients & Relationships, Industries & Sectors and Brand & Marketing) with cross-Domain collaboration and alignment to our firm''s strategic choices a central to our ways of working.Enough about us, lets talk about you.You may have all or some of the following skills/experience:3+ years experience in account management or similar role, operating within a complex account management environmentThe ability to influence and respectfully challenge senior stakeholdersStrong analytical and quantitative skills, ability to interpret data and identify trendsAbility to effectively manage competing priorities, know when to make sound judgement calls and when to delve deeper with senior leadersAbility to meet deadlines, prioritise and manage multiple projects to conclusionCan work independently in a high-performance team environment and collaborate with firm-wide resourcesAn enthusiastic, resilient and pragmatic approach to driving account strategy and planningAbility to facilitate the development and implementation of strategic client relationship plans, focused on delivering the best of Deloitte.Understanding of CRM systems and pipeline management, or ability to learn quicklyThe ability to contribute to business process improvementsProfessional services knowledge is an assetRelevant tertiary qualifications or equivalent work experienceProfessional services knowledge desirableFlexibility, including part-time hours, may be negotiatedWhy Deloitte?At Deloitte, we focus our energy on interesting and impactful work. Were always learning, innovating and setting the standard; making a positive difference to our clients and our society. We putcoaching at the heart of what we do, helping our people grow their careers in any direction whether it be up, moving into something new, or even moving across the world.We embrace diversity, equity and inclusion. We have a diverse collection of people from differentbackgrounds, with different experiences, gender identities, abilitiesandthinking styles. What binds us together is a shared commitment tovalueeveryonesperspectiveand to cultivate inclusion; so that our work environment is a safe space we can all belong.We prioritise flexibility and choice. At Deloitte, you get trust on Day 1.We know our people get their best work done when theyre in control of where and how they work, designing their work week around their client, team and personal commitments.We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits , including retail discounts, wellbeingleave, paid volunteering days, twelveflexible working options, market-leading parental leave and return to work support package.Next StepsSound like the sort of role for you? Apply now, wed love to hear from you!By applying for this job, you ll be assessed against the Deloitte Talent Standards. Weve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.By applying for this job, youll be assessed against the Deloitte Talent Standards. Weve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider. #J-18808-Ljbffr