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Job Title


Senior Workplace Services Manager


Company : Aon


Location : Sydney, New South Wales


Created : 2025-08-01


Job Type : Full Time


Job Description

Lead and developa high-performing business support teamWork-life-bakanceis encouraged with extra leave for wellness days & WFH flexibilityGrow your careerwith strong leadership support and development opportunitiesOffice and Facilities ManagerIn this role, youll lead Aons Facilities Management services and team in Sydney, driving service excellence and a strong client focus. Youll guide the regional team in stakeholder engagement, champion continuous improvement through industry best practices, and ensure consistent implementation of standard procedures. Youll also play a key role in supporting the leadership team with strategic transformation initiatives.Aon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.What the day will look likeAct as the primary tactical and operational support for the Executive Director.Lead and manage a team of business support staff, fostering a high-performance culture and ensuring effective delivery of operational priorities.Ensure full compliance with operational, risk, and statutory requirements across the region.Monitor and report performance against agreed targets and scorecard metrics.Drive efficiencies and consistency across the portfolioensuring MI, budgets, and service levels are maintained or improved.Oversee sourcing activities in line with Global Spend Management (GSM) and the global procurement policy.How this opportunity is differentAs an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most versatile individuals in the business, who genuinely want you to be the best version of yourself.We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team.Skills and experience that will lead to successYou might not meet every requirement listed, but if you bring most of what were looking for, wed still love to hear from you!Have worked as a Facilities lead for a minimum of 5 years in corporate or professional service firmExperience working in corporate real estate or a facilities management companyProcurement experience is requiredDemonstrated experience in managing midsized teams.Experience of change management leadershipExperience in delivering large scale change programmes an advantageSkills should include organisational development, personnel management, budget and resource development, and strategic planningExcellent people skills, with an ability to lead and support a dynamic leadership teamSuccessful track record of working in international corporate businessesHow we support our colleaguesIn addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation onReasonableAdjustments@Aon.comAon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.2563613Lead and developa high-performing business support teamWork-life-bakanceis encouraged with extra leave for wellness days & WFH flexibilityGrow your careerwith strong leadership support and development opportunitiesOffice and Facilities ManagerIn this role, youll lead Aons Facilities Management services and team in Sydney, driving service excellence and a strong client focus. Youll guide the regional team in stakeholder engagement, champion continuous improvement through industry best practices, and ensure consistent implementation of standard procedures. Youll also play a key role in supporting the leadership team with strategic transformation initiatives.Aon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.What the day will look likeAct as the primary tactical and operational support for the Executive Director.Lead and manage a team of business support staff, fostering a high-performance culture and ensuring effective delivery of operational priorities.Ensure full compliance with operational, risk, and statutory requirements across the region.Monitor and report performance against agreed targets and scorecard metrics.Drive efficiencies and consistency across the portfolioensuring MI, budgets, and service levels are maintained or improved.Oversee sourcing activities in line with Global Spend Management (GSM) and the global procurement policy.How this opportunity is differentAs an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most versatile individuals in the business, who genuinely want you to be the best version of yourself.We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team.Skills and experience that will lead to successYou might not meet every requirement listed, but if you bring most of what were looking for, wed still love to hear from you!Have worked as a Facilities lead for a minimum of 5 years in corporate or professional service firmExperience working in corporate real estate or a facilities management companyProcurement experience is requiredDemonstrated experience in managing midsized teams.Experience of change management leadershipExperience in delivering large scale change programmes an advantageSkills should include organisational development, personnel management, budget and resource development, and strategic planningExcellent people skills, with an ability to lead and support a dynamic leadership teamSuccessful track record of working in international corporate businessesHow we support our colleaguesIn addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation onReasonableAdjustments@Aon.comAon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. #J-18808-Ljbffr