Job Title

Join to apply for the Customer Experience Specialist (B2B) role at SharkNinja APAC1 day ago Be among the first 25 applicantsJoin to apply for the Customer Experience Specialist (B2B) role at SharkNinja APACPosition OverviewThe Customer Experience Specialist (B2B) will be responsible for providing Best in Class, high quality customer service by acting as the contact point for our retail customers.Position OverviewThe Customer Experience Specialist (B2B) will be responsible for providing Best in Class, high quality customer service by acting as the contact point for our retail customers.Here are some of the EXCITING things you will get to do:Provide a high level of service and communication to key internal and external stakeholdersDevelop and grow positive relationships with our retail customer baseProactive order management, investigations, and escalationProcessing of customer orders in timely and efficient mannerOverseeing daily delivery and pick ups for customer ordersProven ability to work autonomously while also collaborating positively within a team environmentWork closely with our sales reps and warehouse teamGeneral administration duties as requiredExperienceMinimum of 3 years experience in a customer service operation with a similar scope and scale.Additional prior experience in a logistics or sales function is beneficial.Strong Microsoft office and CRM Systems Experience.Zendesk experience desirable.Excel as a proficient communicator both verbally and in written form, ensuring clarity and coherence in all interactions.Your role in leading our success drivers & representing our unique mindset:Lead us to be RARELY SATISFIEDMake things better each day; PROGRESS OVER PERFECTIONUse your knowledge of our consumer, understand that DETAILS MAKE THE DIFFERENCE,Deliver something great; WINNING IS A TEAM SPORTBe clear and honest, COMMUNICATING FOR IMPACT.Explore SharkNinja On Our Social ChannelslevelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesAppliances, Electrical, and Electronics ManufacturingReferrals increase your chances of interviewing at SharkNinja APAC by 2xGet notified about new Customer Experience Specialist jobs in Sydney, New South Wales, Australia.North Sydney, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 7 hours agoMillers Point, New South Wales, Australia 1 week agoDouble Bay, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 days agoClient Success Officer (12 Month Parental Leave Cover)Sydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 weeks agoSurry Hills, New South Wales, Australia 3 days agoCustomer Service Representative / Office Administrator (approx. 23 hours per week)North Sydney, New South Wales, Australia 3 days agoMillers Point, New South Wales, Australia 1 month agoCustomer Service Consultant (all genders)Sydney, New South Wales, Australia 12 hours agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 day agoCustomer Service Representative (Superannuation)Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 day agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr