Job Title

Asthe Dispensary Manager at Evelyn Medical Centre, you will play a crucial rolein ensuring the safe, accurate, and efficient dispensing of medication. Youwill provide essential support and guidance to both patients and colleagues,maintaining high standards of service and compliance.Inaddition to dispensing responsibilities, you will oversee the dispensary team,managing workflow, staff development, and financial controls to ensure smoothoperations. This is a dynamic and rewarding leadership position where attentionto detail, organisational skills, and a commitment to patient care areessential.Ifyou are a confident leader with a passion for operational excellence, wewelcome you to apply and make a meaningful impact in our dispensary.Main duties of the jobEvelyn Medical Centre is seeking a dedicated and proactiveDispensary Manager to oversee the safe, efficient, and compliant dispensing ofmedications. This leadership role involves managing workflow, supervising thedispensary team, and ensuring high standards of patient care.Key responsibilities include dispensing medications,overseeing stock control, maintaining regulatory compliance, and ensuringfinancial sustainability. The role also involves staff development, performancemanagement, and strategic planning to enhance operational efficiency.Ideal candidates will be organised, detail-oriented, andpassionate about healthcare operations, with strong leadership skills and acommitment to delivering exceptional service.About usNestled in thebreathtaking Hope Valley within the stunning Peak District, our Practice issurrounded by serene landscapes that promise a scenic journey to work everyday. From our office, youll enjoy the inspiring view of Lose Hilla backdropas uplifting as the care we strive provide.As a long-establishedGeneral Practice, we are dedicated to delivering high-quality family doctorservices to the Hope Valley community. At the heart of our work is a commitmentto fostering strong partnerships with our patients, built on support, respect,and courtesy.Whether its ourpicturesque setting or our patient-centred approach, were proud to make apositive difference in the lives of those we serve.Our aim is to providethe highest quality health care available to all our patients, with awell-trained and highly motivated primary health care team.Job responsibilitiesAsthe Dispensary Manager, you will play a vital leadership role, ensuring thesmooth operation of all dispensary functions while maintaining efficiency,compliance, and profitability. Your responsibilities will include:LineManagement & Workflow OversightPlanning, allocating, and managing the workflow of dispensary staff to ensureefficiency and effectiveness.Providing managerial and supervisory support to all dispensary team members.Leading performance appraisals, staffdevelopment, and mentorship for trainees and students.Line managing the dispensary team to ensure a well-coordinated and productiveenvironment.Dispensing& Operational DutiesOverseeing all dispensing matters within the practice, ensuring compliance andaccuracy.Dispensing prescriptions to patients while ensuring correct protocol adherence.Checking colleagues dispensing work as needed.Managing prescription charges, cashing up,and balancing received payments.Cross-referencing prescription charges against statements to guaranteeaccuracy.Supporting the clinical pharmacist and pharmacy technician,deputising for them when required.Stock,Compliance & Protocol ManagementMonitoring and managing stock levels to maintain efficiency, minimise wastage,and control expenditure.Processing invoices for payment while liaising with the practice manager.Maintaining cleanliness and safety withinthe dispensary in line with regulations.Ensuring dispensary operations align with guidelines set by NICE, CQC, andother regulatory bodies.Conducting audits and reviewing the latest guidance to ensure the dispensaryconforms to regulatory standards.Keeping the dispensary and pharmacy financially viable, ensuring efficiency andprofitability in accordance with the partner''s directives.Monthly review of drug tariff price categories to stay up to date.Updating and maintaining the computerised Drug Directory in collaboration withthe nominated partner.Receiving and actioning CAS-Alerts, ensuring relevant information is sharedwith clinicians.Attending and contributing to practice meetings to improveprocedures and communication.Supporting the clinical pharmacist in producing pharmacy/prescribingnewsletters or bulletins on a quarterly basis.Acting as a key point of contact for all medicines-related matters,establishing positive working relationships across teams.Person SpecificationQualificationsGCSE English (C or above) and at least three othersEducated to A-level/equivalent or higher, with relevant experienceManagement QualificationSkillsExcellent communication skills (written and oral)Clear, polite telephone mannerCompetent in the use of Office and OutlookEffective time management (planning and organising)Ability to manage and develop staff (rotas, appraisals etc)Good interpersonal skillsProblem solving and analytical skillsAbility to follow policy and procedureAbility to promote best practice regarding all pharmaceutical matters.Ability to effectively manage stock, including ordering, rotation, disposal etc.Other RequirementsFlexibility to work outside of core office hoursMaintain confidentiality at all timesEvidence of continuing professional developmentExperienceExperience of working in a Dispensary or PharmacyExperience in managing dispensary services in primary careBroad knowledge of General PracticeDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr