Job Title

Store Manager | Furniture Retail | Full TimeHelp shape the future of retail, inspire a team, and create unforgettable customer experiences as our next Store Manager at our flagship showroom in Dandenong.Are you a vibrant, hands-on leader with a flair for retail, an ability to inspire teams, and a commitment to achieving remarkable results? Living Unlimited, a leading furniture retailer, eagerly seeks your expertise to lead our team to success.Step into a dynamic role that invites you to participate in growing Australia''s next key destination for furniture. Our spacious 1500 square meter showroom displays a diverse selection of premium leather lounges, dining sets, bedding, outdoor furniture, and more.If you''re an experienced store manager ready to escalate your career and immerse yourself in the unique adventure of growing our store to its full potential, this role is the perfect fit for you.About UsLiving Unlimited is a vertically integrated, omnichannel retailer of homewares and furniture specialising in leather lounges and outdoor furniture. Were the home of some of Australias leading brands including Lavita Outdoor, Lounge Life and Sofa Lab.Since 2009, weve grown from a small online retailer to seven bricks-and-mortar stores and two distribution centres in Sydney, Melbourne and Brisbane with more store openings planned presently.Were creating a culture of innovation, collaboration and continuous improvement with the goal of crafting a modern furniture retailer that bridges the gap between ecommerce and physical stores.Tasks & ResponsibilitiesSet and achieve sales targets for profit, revenue, conversion rate, and average order value.Create a supportive and nurturing environment that encourages growth and sets our sales team up for success.Implement training programs and offer continuous coaching to enhance the team''s skills, product knowledge, and sales methodologies.Encourage and motivate the sales team to surpass sales objectives.Formulate and implement sales strategies that drive business growth.Customer ServiceCultivate a warm, inviting atmosphere for our valued customers.Instil a deep-rooted passion for outstanding customer service within the team.Resolve customer inquiries and complaints swiftly and effectively.Guarantee accuracy in customer orders and information recorded in our system.Actively seek customer feedback to enhance the shopping experience and uphold our store''s reputation.StaffOversee the recruitment, hiring, and training of our team of sales consultants and support staff.Manage work schedules to ensure optimum staffing levels.Administer timesheets, leave, and sick day records for payroll purposes.Conduct regular performance reviews, identifying areas of concern and proposing solutions.Collaborate with the marketing team to design engaging campaigns that propel sales and captivate customers.Develop attractive product displays and implement pricing strategies to amplify visual appeal and stimulate sales.OperationsSupervise store opening and closing procedures.Ensure the store premises are clean, well-maintained, and visually appealingEnsure compliance with company policies and procedures.Perform daily transaction reconciliationAdministrationManage petty cashMonitor the store''s supply levels, replenishing when necessary.Process invoices promptly, submitting them to finance for payment.Organise and safely store relevant documents..Maintain up-to-date information on directory listings.MaintenanceEnsure all utilities and services (phone, internet, electricity, etc.) are functioning optimally.Supervise contracts for cleaning, gardening, pest control, waste management, and maintenance.Coordinate lease-related maintenance and repairs.SecurityMaintain site security and respond to alerts.Liaise with authorities and insurers during security incidentsSecure all cash in a safe and secure location.FinancePerform daily transaction reconciliationsDevelop and manage the store''s budget, carefully monitoring and controlling expenses to ensure profitability.Reporting and AnalysisPrepare regular reports on sales, inventory, and staff performance.Provide insights and recommend strategies for continuous improvement and growth.Compliance and LegalStay informed of employment laws, consumer rights, product safety requirements, and other relevant regulations.Ensure strict compliance with local laws, regulations, and safety standards.QualificationsMinimum of 2 years'' experience in a comparable role.Exceptional skills in sales and customer serviceStrong leadership and management skillsExcellent communication and interpersonal skillsOutstanding organisational and time management skillsProficiency in basic software applications, computers, tablets, smartphones and other devicesPrior experience in the furniture/bedding industry is requiredAvailability to work weekendsUnlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:How many years of payroll experience do you have? Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Do you have experience in a sales role? How many years'' experience do you have as a store manager? How many years of retail management experience do you have? Do you have visual merchandising experience? How many years'' experience do you have as a Furniture Sales Consultant?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.What can I earn as a Retail Store Manager #J-18808-Ljbffr