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Join to apply for the Senior Delivery Manager role at monday.comJoin to apply for the Senior Delivery Manager role at monday.comDescriptionWe are monday.com , a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.DescriptionWe are monday.com , a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration.The Project Delivery Manager will manage high-complexity projects from initiation through delivery to closure. The monday.com team is looking for a Project Delivery Manager to join the Professional Services team to work with our global customers. In this role, you will coordinate with cross-functional teams to complete unique projects according to scope. The Project Delivery Manager will be responsible for developing and maintaining relationships with clients to understand & enable execution of their requirements for a successful implementation project or for a custom use case design project.About The RoleDevelop and manage project plans to deliver technical and consultative services to our largest enterprise clients.Manage customer expectations, project scope, and resources needed to successfully deliver to customers needs.Coordinate technical and non-technical resources across our internal and partners organization to ensure fulfillment of project requirementsDevelop and communicate project status, risks and issues to all levels of stakeholders, both internal and external, ranging from technical staff to executivesManage customer escalations, coordinating with customers and monday.com stakeholders (e.g., executive team, sales, technical account managers, etc.)Manage billing and admin related aspects of projects including generating sales order, providing monthly invoices, providing status updates to client on resource utilization, and monitoring accurate logging of time from all assigned internal resourcesBe accountable for reliable and repeatable delivery processes, metrics and operational proceduresAct as a liaison to the partnerships teamDevelop a foundational knowledge of monday.com product & stay up to date with key releasesParticipate as a supporting resource as needed with pre-sale conversations regarding professional services, from scoping to managing the commercial arrangements.Requirements3+ years of experience in project management roles in an enterprise B2B environment. Remove for internalFocus on Enterprise level customer segment with a focus on OKR or business-level objectives.Familiar with the MEDDPICC or CoM sales methodologiesExperience in B2B SaaS as technical customer success / professional service / implementation manager / technical project management / technical account management / technological consulting, specifically within implementation of complex products.Demonstrates progressive experience with project management and leadershipDetail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.Experience in leading projects involving hands-on implementation and management of multiple resources.Strong project management skills to keep projects on-track and manage unique flows. PMO / PMI certification - an advantageAbility to clearly articulate technical topics to a non-technical audienceUnderstanding of APIs and other integration methods ( RESTful, GraphQL - advantage) - an advantageSuperb written and verbal communication skillsPositive attitude, empathy, and high energyAbility to take initiative and adaptStrong customer-facing and presentation skills with the ability to establish credibility with executivesBA or BS degree preferredSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionProject Management and Information TechnologyIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at monday.com by 2xSign in to set job alerts for Senior Project Manager roles.Chatswood, New South Wales, Australia 1 week agoProgram Manager, Brand Studio (3-month Contract)Sydney, New South Wales, Australia 4 days agoAssociate Director - Project Management - Capital WorksSydney, New South Wales, Australia A$200,000.00-A$250,000.00 6 days agoSenior Strategic Program Manager, Inbound Vendor Excellence (IVX)Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 weeks agoSenior Manager, Commercial Project ManagementSr Engineering Project Manager, Operations EngineeringBotany, New South Wales, Australia 3 months agoSydney, New South Wales, Australia 3 weeks agoBotany, New South Wales, Australia 3 months agoSydney, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia A$120,000.00-A$130,000.00 4 weeks agoTechnical Program Manager, Edge Serving Capacity DeliverySr. Program Manager, AWS Expansion, Infra Operations Planning TeamSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSenior Product/Program Manager, Customer Experience, APAC CX PM teamTechnical Project Manager/ Business Analyst Finance AutomationSydney, New South Wales, Australia 1 day agoSenior Supply Chain Program Manager, Supply ChainSydney, New South Wales, Australia 3 weeks agoProgram/Product Manager, Returns Operations & After Market Services, Australia TeamSydney, New South Wales, Australia 2 weeks agoSenior Program Manager, Amazon Transportation Services (ATS)Sydney, New South Wales, Australia 3 days agoMaintenance and Engineering Operations Program ManagerSite Manager $5m Refurb / New Build ProjectSydney, New South Wales, Australia 1 day agoPeople Operations and Onboarding Program ManagerSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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