Job Title

Are you a visionary retail leader who thrives on transforming teams into high-performance units while delivering world-class customer experiences? Due to internal progression, we''re seeking an exceptional Store Manager to lead our prestigious Greville Street Boutique operations. In this strategic leadership role, you''ll oversee all boutique functions, drive commercial excellence, and establish the operational standards that elevate the Henne experience to extraordinary heights.This is a full-time, permanent leadership position based at our Greville Street Boutique, requiring flexibility to optimise performance during peak trading periods including weekends and evenings.Purpose of the RoleThe Store Manager serves as the driving force behind boutique success, with comprehensive accountability for team leadership, commercial performance, and operational excellence. You''ll strategically manage all aspects of boutique operations while mentoring the Assistant Store Manager and developing a high-performing team that consistently exceeds customer expectations and business objectives.Key ResponsibilitiesGuide and develop high-performing retail team to exceed customer service and sales objectivesConduct strategic performance coaching and professional development sessions with direct reports including Assistant Store ManagerSupport talent acquisition, comprehensive onboarding, and continuous training programs while creating inclusive, dynamic team culture aligned with organisational valuesChampion exceptional customer engagement and personalised retail experiences across all touchpointsModel relationship-building strategies to drive customer loyalty and repeat business through VIP client programs and complex customer interaction managementCollaborate with leadership to analyse performance metrics and identify growth opportunities while driving achievement of sales targets and KPIsDevelop and execute strategic sales initiatives, promotional campaigns, and seasonal product launchesExecute visual merchandising strategies and seasonal product launch initiatives with precisionEnsure operational excellence through rigorous compliance and quality standards while maintaining boutique presentation standards that exceed Henne''s expectationsOversee inventory management, stock control, loss prevention protocols, and daily operations including WHS complianceMonitor market trends and competitor activities to inform business decisions and optimize resource allocationPrepare comprehensive performance reports and strategic recommendations for senior leadership while coordinating with Regional Management and support functionsWhat We''re Looking ForEssential Experience & QualificationsMinimum 5 years progressive leadership experience in premium retail environments, preferably fashion or luxury brandsDemonstrated success in team development and performance optimization with measurable resultsProven track record of achieving and exceeding commercial targets and operational KPIsExperience managing P&L responsibility and budget oversightBackground in change management and business transformation initiativesLeadership & Interpersonal CapabilitiesAdvanced interpersonal and communication capabilities across diverse stakeholder groupsStrategic problem-solving approach with strong commercial awareness and analytical skillsExceptional coaching and mentoring abilities with focus on talent developmentAbility to inspire and motivate teams during challenging and high-pressure situationsCultural intelligence and inclusive leadership approachTechnical & Professional SkillsAdaptable professional comfortable with dynamic retail landscape and evolving consumer expectationsTechnology-proficient with strong systems integration skills including POS, inventory management, and analytics platformsAdvanced proficiency in Microsoft Office Suite and retail reporting systemsPassionate about customer-centric service delivery with consultative selling expertiseDeep understanding of fashion trends and ability to translate market insights into commercial strategiesPersonal AttributesFlexible availability to work varied hours including weekends, evenings, and peak trading periodsNatural leader with authentic presence and ability to build trust across all levelsResults-driven mindset with commitment to continuous improvementResilient professional who thrives in fast-paced, target-driven environmentsWhat''s in it for You?Competitive Remuneration PackageFull-time, permanent leadership role with significant growth trajectoryAnnual salary range of $90,000 - $100,000 + superannuationPerformance-based incentive opportunities aligned with boutique successProfessional Development & Career GrowthLeadership development programs and executive coaching opportunitiesClear advancement pathways within Brand''s expanding retail networkMentorship from senior retail leadership teamAccess to industry conferences and professional development initiativesBrand Benefits & CultureWork within a dynamic retail environment with exceptional leadership supportGenerous seasonal wardrobe allowance to represent Henne with distinctionRegular reward and recognition programs celebrating individual and team achievementsVibrant team social calendar and success celebration opportunitiesAt Brand, we cultivate a welcoming, supportive, and energetic leadership community where innovation and excellence are celebrated. We''re committed to fostering an inclusive and diverse environment where professional growth and meaningful challenges are prioritized across all aspects of our business operations.Ready to Lead the Future of Retail Excellence?If you''re passionate about transforming retail experiences and ready to drive exceptional results while developing the next generation of retail talent, we want to connect with you. This is your opportunity to make a lasting impact with a brand that values leadership, innovation, and authentic customer connections.Apply now to join our leadership team we''re excited to discover how you''ll elevate the Brand experience!Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years'' experience do you have as a store manager? How many years of retail management experience do you have? What''s your expected annual base salary?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.What can I earn as a Retail Store Manager #J-18808-Ljbffr