Job Title:Senior Business AnalystJob DescriptionWere looking for a Senior Business Analyst with the insight, initiative, and influence to help shape tomorrows digital landscape. At Concentrix Catalyst, youll join a high-performing strategy and technology advisory team delivering future-ready solutions for leading local and global organisations.This is not your average BA gig. We''re looking for someone who sees the story behind the data, the opportunity behind the process, and the strategy behind the solution.What youll doLead discovery and definition engagements across a diverse set of clients and industriesTurn ambiguity into clarity through structured problem solving, process mapping, and customer insight generationPartner with Technology and AI specialists to make complex technologies digestible and business-relevantCollaborate with designers, technologists, and strategy consultants to deliver integrated customer and product strategiesDefine business requirements, user stories, and product roadmaps across large-scale transformation programsCommunicate findings and recommendations with clarity to stakeholders from frontline to C-suitePlay a key role in proposal development, pre-sales, and client engagement strategiesWhat were looking forDeep experience in consulting, strategy, digital transformation or product deliveryProven success in breaking down complex, messy problems into compelling strategic opportunitiesExpertise in creating process flows, service blueprints, and operating modelsStrong grasp of AI, data engineering, and digital technology trends with the ability to translate and de-mystify these to business stakeholdersNatural communicator and facilitator, with experience influencing senior stakeholdersAgile mindset and experience, whether through formal certification or practical deliveryWhat youll bring5+ years experience as a Business Analyst, Strategy Consultant, Product Manager, or similar role in a technology-driven environmentDemonstrated experience working in complex transformation programs, preferably in or alongside consulting, digital agencies, or product-led organisationsStrong capability in process mapping, operating model development, and business case creationDeep familiarity with Agile delivery methodologies (Scrum, SAFe, etc.) and the ability to lead or support Agile ceremoniesExposure to data-driven decision-making, AI/ML concepts, and digital platform architectureBachelors degree in Business, Technology, Design, Economics, or related field (Postgraduate qualifications desirable)Strong stakeholder engagement experience, including influencing C-level and non-technical audiencesCertifications such as CBAP, PMI-PBA, Agile BA, or Product Owner are a bonus but not essentialWho We AreConcentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent and technology. We combine human-centred design, powerful data and strong tech to accelerate CX transformation at scale.We have four offices in the ASEAN region consisting of just over 300 talented, fun and engaged people.For more information, visit catalyst.concentrix.com or connect with us on LinkedIn.We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age, or disability status.What Happens Next?Once we''ve received your application, we''ll give it as much attention as it deserves and you''ll hear from us either way. If we think you could be a good addition to our team, we will give you a call and from there you''ll cruise through our recruitment process.To all recruitment agenciesConcentrix Catalyst does not accept agency resumes. Please do not forward resumes to our jobs alias, Concentrix Catalyst employees or any other organisation location. Concentrix Catalyst is not responsible for any fees related to unsolicited resumes.Location:AUS Melbourne - 276 Flinders Street Level 7Language Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (#J-18808-Ljbffr
Job Title
Senior Business Analyst