Job Title

Client Solutions Associate (Melbourne - October 2025) page is loadedClient Solutions Associate (Melbourne - October 2025)Apply locations Melbourne, AUS time type Full time posted on Posted 2 Days Ago job requisition id R28591FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.At FactSet, our values are the foundation of everything we do. They express how we act and operate , serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients needs and exceeding their expectations.Your Team''s ImpactLooking for a fun and dynamic tech role, nestled deep in the finance industry?The Client Solutions Associate role will offer you:Training program spanning 6 months to get you ready for this client-facing FinTech roleExposure to the largest domestic and global financial institutions across Investment Management and Investment BankingResponsibility for owning a multimillion-dollar book of accounts within the first 12 monthsOpportunity to become the lead consultant on tech projects that hold up our superfund and asset management industryCompetitive starting salary with extra Perks not limited to; free lunch, a stocked fridge & pantry, private health care, Social EventsOpportunity to lead, contribute or attend meaningful Corporate Social Responsibility ProgramsWhat You''ll DoClient Solutions Associates begin their careers through a comprehensive development program, followed by working with clients first over the phone. Throughout the program, Client Solutions Associates will develop a wide array of skills and provide value to our clients by:Developing a deep knowledge base across our business, products, and clientsCommunicating with impact in person and over the phone while mastering presentation and public speaking skills both internally and externallyAsking effective questions in various situations to gather information, uncover needs, and create solutions to foster a truly collaborative and consultative partnershipsDefining key industry terms and concepts important to FactSets clients to be an industry expertUsing advanced product knowledge and understanding of FactSets product suite to identify and implement solutions specific to client and user workflows including Excel modelling, company research, and portfolio analysisFollowing the successful completion of the training program, you will quickly become an integral part of the team and start taking up responsibilities as a FactSet Consultant by:Managing a group of accounts assigned to you, ensuring that the relationship is healthy and that the client is getting maximum value out of the FactSet softwareCustomizing solutions to fit with individual client workflows and ensuring that the client can make efficient and accurate decisions using FactSet data and toolsEffectively demonstrating the various product lines to clients and provide software training to individuals as well as small and large groupsVisiting clients on a regular basis to provide face-to-face support, training and build strong relationshipsWorking on longer term projects with clients to enable them to get value out of the FactSet product suite.Being effective problem solvers and providing creative solutions to the many questions clients have in and around the use of FactSet.Answering day-to-day client queries and providing creative and complex solutions through our helpdesk.What We''re Looking ForThe ideal Client Solutions Associate possesses the following qualifications:You must be an Australian Citizen/ Australia PR/ New Zealand Citizen.Fresh graduates or finance professionals with less than 3 years of working experienceA bachelor''s degree (Finance, Economics, Mathematics, Accounting, MIS, Computer Science majors are preferred, but all majors will be considered)Background or strong interest in a Finance or FinTech industryStrong analytical and problem-solving skills and ability to come up with creative solutionsExceptional communication, interpersonal and client facing skillsWhat''s In It For YouAt FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.Career progression planning with dedicated time each month for learning and development.Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.Learn more about our benefits here .Company Overview:FactSet ( NYSE:FDS | NASDAQ:FDS ) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn .At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.About UsFactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions. Join a team of highly motivated, talented individuals who are empowered to find answers through creative technology.Spread the news! We understand the importance of connections, which is why we have launched an external referral pilot program in the United States. If you are a partner, customer, or vendor; you are now able to refer top talent for a monetary reward. Please note some exclusions may apply* #J-18808-Ljbffr