Join to apply for the Client Service Officer - Albany role at Audika Australia.Get AI-powered advice on this job and more exclusive features.Who is Audika?Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. The group employs more than 22,000 staff worldwide in over 30 countries and distributes hearing healthcare and intelligent audio solutions to more than 130 countries.In Australia, Audika has over 350 clinics providing hearing services. We aim to improve the quality of life for people living with hearing loss.ResponsibilitiesWe are seeking a meticulous, driven, and passionate customer service individual to be a Clinic Co-Ordinator at our Albany Plaza hearing clinic, full-time (Monday to Friday, 9am-5pm). If you enjoy helping people and improving their hearing and quality of life, keep reading! This role is vital in contributing to clinic performance and enhancing customer experience. You will collaborate with Clinicians and Hearing Technicians to deliver quality hearing healthcare outcomes and learn about our products, services, and funding programs. Using this knowledge, you will apply tailored sales strategies to ensure clients receive the best solutions.Ideal CandidatePrevious administration or customer service experience in retail, hearing care, pharmacy, or allied healthExperience working with an older demographic (preferred)Strong interpersonal skills and empathy for clientsWillingness to support nearby clinicsHigher School Certificate (HSC) or TAFE QualificationAdvanced computer literacyBenefitsPermanent full-time role in a global organizationPerformance incentivesSupportive team environmentCareer development and training opportunitiesMyRewards discount programOnline Wellbeing centreEmployee Assistance ProgramBirthday and Christmas giftsOur ValuesWe value diversity and inclusion, fostering a culture of trust, teamwork, innovation, and a can-do attitude. Our employees are at the heart of what we do, connecting clients through our hearing solutions.Additional InformationSeniority level: Not ApplicableEmployment type: Full-timeJob function: Finance and SalesIndustry: Medical Equipment Manufacturing #J-18808-Ljbffr
Job Title
Client Service Officer - Albany