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Join to apply for the Customer Service Administrator role at Troocoo2 days ago Be among the first 25 applicantsJoin to apply for the Customer Service Administrator role at TroocooGet AI-powered advice on this job and more exclusive features.A market leading Australian owned Transport and Logistics company is looking for their next Customer Service Administrator.Duties include:Respond to customer inquiries via email and phone in a timely and professional manner.Provide information and updates regarding deliveries, products, and logistics processes.Assist customers with booking, tracking orders, and resolving issues.Collaborate with internal teams to ensure seamless service delivery.Maintain accurate records of customer interactions and transactions.Identify opportunities for process improvements and contribute to team initiatives.Follow up with customers to ensure satisfaction and address any concerns.Experience required:Previous experience in customer service and / or administration - preferably in the transport and logistics industry but not essential.Strong communication and interpersonal skills.Excellent problem-solving abilities and attention to detail.Have the ability to think on their feet and make decisions confidently.Proficient in Microsoft Office Suite and experience.Ability to work independently and as part of a team in a fast-paced environmentThis is a full time permanent position working Monday to Friday 8.30am - 4.30pm) Plus one Saturday per month (6am - 12pm) You will get paid overtime for this shift at penalty rate.Pinkenba locationFree onsite parkingOffering $65K - $70K per annum plus superSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesIT Services and IT Consulting, Advertising Services, and Financial ServicesReferrals increase your chances of interviewing at Troocoo by 2xSign in to set job alerts for Customer Service Administrator roles.East Brisbane, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoCustomer Experience Relationship RepresentativeEagle Farm, Queensland, Australia 3 minutes agoBrisbane, Queensland, Australia 1 week agoEight Mile Plains, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 days agoSpring Hill, Queensland, Australia 6 days agoBrisbane City, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 23 hours agoBrisbane City, Queensland, Australia 1 month agoUpper Mount Gravatt, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane City, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia A$60,000.00-A$65,000.00 1 week agoCaboolture, Queensland, Australia 3 weeks agoBrisbane City, Queensland, Australia 1 month agoCaboolture, Queensland, Australia A$60,000.00-A$65,000.00 2 weeks agoBrisbane, Queensland, Australia 1 day agoEagle Farm, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia $71,150.00-$78,951.00 4 weeks agoBrisbane, Queensland, Australia 2 days agoPinkenba, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 1 month agoBrendale, Queensland, Australia 4 days agoBrisbane, Queensland, Australia 3 weeks agoUpper Mount Gravatt, Queensland, Australia 2 days agoWest End, Queensland, Australia 1 week agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr