Job Title

Operations Manager Medical | Drive Healthcare Excellence & GrowthShape the future of medical services across our expanding portfolio of successful practicesBuild and lead high-performing healthcare teamsPermanent full-time positions based in BallaratDirect reporting line to Chief Operating Officer Health ServicesPortfolio management with responsibility for multiple medical centres and programs$100,000 - $120,000 + superannuationAre you a results-driven healthcare operations leader with strong business acumen? We''re seeking an exceptional Operations Manager to oversee our expanding portfolio of medical centres and champion outstanding patient experiences.About UsEstablished in 1880, we''ve been a trusted healthcare provider for over 140 years. As a mutual organisation, our profit-for-purpose model allows us to reinvest directly into improving the lives of our 100,000+ members and the wider community.The RoleDrive operational excellence across multiple medical centres while building strong relationships with GPs, allied health professionals, and clinical teams. As a newly created role, youll have the autonomy to review and shape operations, bringing a fresh perspective to optimise our systems and drive meaningful enhancements. You''ll lead business growth initiatives, ensure compliance standards, and create positive workplace cultures that deliver exceptional patient care.What You''ll LeadOperational Excellence:Oversee day-to-day operations ensuring efficient workflows and optimal resource allocationDevelop operational KPIs to enhance patient access and service deliveryManage budgets and drive strong financial performance across assigned sitesEnsure RACGP accreditation and regulatory complianceTeam Leadership & Development:Lead and mentor administration teams and practice leadsBuild strong relationships with GPs, allied health professionals and nursesCollaborate with our other Operations Manager Medical for unified approaches and joint planningDrive workforce planning, recruitment and retention strategiesGrowth & Quality:Develop and implement business growth strategies for your medical centre portfolioPartner with our Clinical Quality & Improvement Manager on continuous improvementImplement patient experience enhancement strategies and manage feedback systemsWhat We''re Looking For5+ years operational/practice management experience in healthcareStrong business development and practice growth experienceKnowledge of Medicare billing, MBS items, and compliance requirementsProven budget management and financial performance successOutstanding people leadership and stakeholder management skillsResults-oriented with strong commercial acumenValid driver''s license and willingness to travel between sitesWhat We OfferCompetitive salary packageGenerous staff discounts across 19 pharmacies, medical centres, and eyecare servicesFlexible work arrangements including Time in Lieu and RDO optionsProfessional development opportunities in a supportive, values-driven environmentThe opportunity to make genuine impact on community health outcomesWhy Join Us?Be part of our expanding healthcare portfolio including 19 pharmacies, four medical centres, Ballarat Urgent Care Clinic, eyecare services, and exciting growth plans including dental care.Ready to make your mark in healthcare leadership?Apply now and help us empower more people to live longer, healthier lives!We''re a diverse and inclusive workplace, committed to creating a welcoming environment for people from all backgrounds. We encourage applications from candidates of all cultures, identities, and abilities.For more information or a confidential discussion, please contact Chief People & Culture Officer, Lauren Baker on (03) 5327 7719 or laurenbaker@UFS.com.auApplications close: 9am Tuesday 12th August.Please note: You must be eligible to live and work in Australia to apply for this position. #J-18808-Ljbffr