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Position Title:Clinic Manager Skin & Beauty (Therapist Background Required)Business Name:Vanity House Skin & Cosmetic ClinicLocation:Brisbane, QLD (Inner North)Salary:$38-$45/hour - Negotiable based on experience, with performance bonuses and complimentary treatment perksAbout Vanity HouseVanity House is a high-performance, results-driven skin and wellness clinic offering advanced treatments across advanced skin, cosmetic tattoo, medical aesthetics, brows, lashes, and body. Our vision is to empower clients through aligned inner and outer transformation and to deliver an exceptional client experience backed by a passionate, professional team.As the clinic enters a strategic growth phase, we are looking for a dedicated Clinic Manager with hands-on therapist experience to work closely with the CEO and support our teams performance, development, and daily operations.About the RoleThis is a hybrid position for a confident and experienced therapist ready to step into a leadership role. You will manage the daily clinic flow, mentor staff, drive rebooking and retail performance, and support the growth and culture of the team.This role is ideal for someone who enjoys both people leadership and operational structure with a long-term pathway into a senior management position as the business scales.Key Responsibilities:Lead the day-to-day clinic operations and support a productive, high-performing environmentProvide hands-on treatment when required, maintaining service excellence and leading by exampleGuide team performance across KPIs including rebooking, retail conversion, and treatment outcomesSupport training, protocol implementation, and team development plansEnsure a consistently high-quality client experience throughout all stages of serviceLiaise closely with the CEO to execute strategic plans and business growth initiativesAbout YouYou are an experienced therapist and/or have clinic management experience, who thrives in leadership roles and brings a calm, clear presence to your team and clients.To be successful in this role, you will have:A minimum of 3 years experience in skin or beauty therapyHave experience as a clinic manager or in a leadership roleStrong understanding of clinic operations and service-based KPIsNatural leadership skills and emotional intelligenceConfidence in retail, rebooking, and treatment plan conversionA proactive, solutions-focused mindsetA genuine interest in growing within a fast-paced, evolving businessThis position is designed to evolve into a more senior management role within the first 612 months. As the CEO focuses on scaling and brand expansion, this role will gain increasing autonomy and responsibility with full mentoring and support.Employee BenefitsCompetitive hourly rate + performance bonusesComplimentary advanced skin treatmentsGenerous product and service discountsMentoring and leadership development with the CEOA supportive and purposeful team environmentKey Performance Indicators First 90 DaysPerformance Targets:Increase average billable hourly revenue from $40 to $75+ by end of Month 2Minimum rebooking rate of 70%Retail-to-service ratio target of 2030%Treatment plan conversion: at least 1 in 3 new clients100% compliance with service standards and treatment protocolsLeadership Targets:Weekly one-on-one check-ins with team membersFacilitate bi-weekly team meetings (solo or co-led with CEO)Proactive resolution of service or client issuesWeekly reporting of team KPIs and progress to the CEOTimelineFocus Area | Key Actions | Expected OutcomeWeeks 12- Onboarding- Shadow CEO, review systems, meet team, align on protocols (Strong foundational understanding)Weeks 34- Operations- Begin managing daily workflow, team scheduling, client flow (Visible leadership presence)Weeks 56- Team Support- Implement rebooking/retail systems, support team scripting (Improved client retention and sales)Weeks 78- Revenue Focus- Promote bundling, coach team on treatment planning (Increase in service revenue)Weeks 910- Systems & Strategy- Audit gaps, create checklists, streamline back-of-house processes (Smoother team execution)Weeks 1112- Review & Elevation- Present 90-day review to CEO, co-set next growth targets (Ready to level up responsibility)How to ApplySubmit your resume and a brief cover letter outlining your experience and why this role is the right next step for you.We are looking to hire as soon as we find the right candidate.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years'' experience do you have as a Clinic Coordinator? Do you have experience in a sales role? Do you have customer service experience? Have you completed a qualification in beauty therapy? How many years'' experience do you have as a Clinic Manager?Beauty Therapist - Full time/Part time/CasualLa Di Da Beauty Co.12d agoSenior Dermal and Laser Therapist Medical Aesthetic ClinicThe Skin Lab9d agoDermal Therapist / Dermal Clinician / Laser Therapist FT/PT/Casual #J-18808-Ljbffr