Skip to Main Content

Job Title


Senior Client Service Manager


Company : Profusion Group


Location : Brisbane, Queensland


Created : 2025-08-01


Job Type : Full Time


Job Description

The Company & CultureOur client prides themselves on their personalised style, guiding clients through every step of their long-term financial journey. The team is professional with experience across various financial services, lending, accounting and insurance. Itis acommittedteam environment, and they support ongoing training and personal development whilst recognising and rewarding good performance.The RoleYou will provide professional and proactive support to the Financial Planning team to enhance their client relationships and ensure they are well-equipped to deliver quality and appropriate Financial Planning support to clients. Your primary responsibilities will include:Processing of day-to-day administrative tasksScheduling and following up on client appointmentsUpdating client information into XplanHands-on role assisting the team with the implementation of adviceAbout YouYou are proactive and use your initiative to create successful client outcomes. You may have experience in Financial Planning today or a proven track record in client support in a similar professional services environment. The successful person will have:Excellent communication and interpersonal skillsStrong team ethic and motivated to succeedStrong understanding of the financial planning processHave the ability to work unsupervised or as part of a teamMust have experience with XPLANThis could suit a career CRM/CSO or someone who is looking to progress to advice or office managementBenefitsWork within a large professional office spaceWFH 2-3 days per week on offerUp to $100,000 package for experienced individuals,reviewed annuallyWhat Next?Please click onAPPLY NOW. Alternatively, if you prefer to discuss this role in confidence before making an informed decision or have any questions, please contact Ben on0400302396. #J-18808-Ljbffr