Job Title

Contribute to an iconic brand with over 200 branches in AUS & NZCollaborative Culture: Thrive on teamwork, tackle challenges, succeed togetherBenefit from ongoing training for constant skill development and growth$80,304 inc super + Profit Share + Weekend Allowance ($71,700base salary + Super)With Kennards Hire You CanAs a company thats been around since 1948, we knowwhat matters most: family and its at the heart of everything we do. Were thelargest family-owned equipment hire company in Australia and New Zealand, withmore than 2,000 team members located at over 200 sites and branches. Our mission is clear: we want to be the besthire company in the world. Were committed to growing sustainably andinnovating in ways that benefit our people, our customers and our business. Andat the end of the day, were all focused on delivering what we say we will do make our customers jobs easy.About the roleAs the Kennards Hire representative to our customers, we support youwith the training and development you need to be successful in your role. The Hire Controller willlove dealing directly with our customers. They are responsible for providing outstanding customer service on the phone or in branch, coordinating hire contracts, and providing expert advice to our customers through their intimate knowledge of our range of equipment we hire.This role requires you to;Provide exceptional customer service at all times in accordance with our Every Customer a Raving Fan value.Assist customers over the phone using the reservation prompt script at the front desk.Create, update and finalise hire schedulesCo-ordinating customer hire contracts and branch administrationMake recommendations about complementary equipment or products that will support the customers needsSupport the Branch team by unloading, loading, and delivering equipment, servicing and cleaning equipment,Maintain a good knowledge of our range of gear to help find the best solutions for our customers.Process payments in accordance with the creation, cycle billing and completion of hire schedulesOpening and closing the branch as requiredClean and maintain the branch showroom, yard and storage spacesAbout youSuccessful applicants have come from various backgrounds such as; Customer service, building & construction, hospitality, retail, driver, landscaping, trade & maintenance.Previous experience in a customer service role, and a genuine interest in helping othersA proven ability to be adaptable to changing priorities and work conditions including the ability to both work as part of a team and to work autonomously to complete tasks within required timeframesTime management skills including the ability to plan ahead and reschedule in accordance with changes in prioritiesAn interest in mechanics and construction equipment and a desire to learnJoin our teamYou can always tell someone who works at KennardsHire. They''re well-rounded, fair-dinkum and damn good at what they do. Once youwalk through our door, well back you all the way with the tools and resourcesyoull need to succeed. Youll be trusted as part of our family, supported tolead in many ways and have opportunities to develop and grow your expertise.Theres also a great range of employee benefits andrewards on offer including:All the training and development you need to build a successful career with usPathways to pursue your career, nationally and internationallyAdditional financial benefits if you stay with us for more than five years (to say thanks for your loyalty)Opportunity for profit shareGreat employee discount rates on our hire gearOur annual awards night, team BBQs and many other fun social events.So, whether youre starting out, switching roles,changing industries or ready to make your next career move, With Kennards Hire YouCan.Simply hit the Apply button and we look forward to talking with you! #J-18808-Ljbffr