Job Title

Primary Purpose The purpose of this role is to support the State Building Manager in: Leading, managing, developing, and inspiring a team of Site Managers to exceed their short and long-term construction objectives. Key focus areas include: HSE, Workflow/Scheduling (short and long term), Time Management/Diary setup, Quality Assurance, Customer Service, Technical Knowledge, Trade Management (ETS), Administration, Communication, On-site Presentation, Site Approach, Problem Solving, and Clickhome usage. Coaching and Team Leadership Conduct weekly construction meetings with the Building Manager to engage the team, clarify construction objectives, discuss trending issues, and promote consistency. Hold weekly one-on-one sessions with Site Managers to review performance against KPIs. Implement training and development plans tailored to individual skills and focus areas. Construction Supervision Ensure effective management of all projects to maximize efficiency without compromising HSE, Quality, and Customer Satisfaction. Support Site Managers in achieving claims targets, PCIs, and settlements monthly. Monitor and reduce ETS expenditure and incidents, collaborating closely with individuals on repetitive issues. Support trade engagement, allocation, and management. Ensure proper use of the Clickhome system and professional appearance of team, vehicles, and equipment. Coach and lead the team in maintaining safe work practices. Time and Quality Adherence Support team to deliver efficiency aligned with company objectives. Coach team to manage quality throughout the build process. Address supplier and trade issues promptly to avoid jeopardizing project outcomes, escalating as necessary. Aim for completion standards: single storey in 30 weeks, double storey in 36 weeks. Conduct quality assurance inspections as per Click guidelines. Ensure Site Managers follow external inspection processes to drive quality and continuous improvement, aiming for an external inspection score of 97+ and developing plans for quality improvement. Communication Act as the first point of contact for development partner/customer escalation issues. Lead and encourage proactive communication with customers throughout the construction cycle. Ensure regular updates via photos and notes in Click for the customer portal, meeting minimum fortnightly requirements. Escalate issues to the Building Manager promptly. Judgment and Decision Making Utilize sound judgment and problem-solving skills to resolve issues during construction. Provide recommendations to the Building Manager on construction-related matters. Technical Support Review files and provide feedback to Site Managers to ensure accuracy and address quality issues. Assist the team in solving technical issues on-site and pre-site. Key Relationships Collaborate with interstate Construction Managers and develop relationships with contractors and suppliers. Handle client concerns professionally and timely, adhering to customer service standards. Participate in management forums and work closely with the State Operations Manager to enhance operations. Qualifications and Personal Qualities Extensive experience in residential construction supervision. Experience managing trades and contractors. Degree in building and construction or similar. Knowledge of operational performance of construction items. Strong communication, analytical, project costing, and scheduling skills. Leadership and management aptitude. Technical aptitude. Valid white card and drivers license. #J-18808-Ljbffr