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Join to apply for the Business Support Officer - Rates role at Careers at Council2 days ago Be among the first 25 applicantsJoin to apply for the Business Support Officer - Rates role at Careers at CouncilGet AI-powered advice on this job and more exclusive features.Sydney, New South WalesDescriptionSydneyRates/Rates/Chief Financial OfficePart Time Term Contract 29 hours (4 days) per week for up to 10 months$85,187.00 (pro rata) per annum plus superannuationCaring for our city, creating a future for allOur people are passionate about their communities and connected to their teams. Theyre motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city:Sustainable Sydney 2030 2050 Continuing the Vision.Be part of a purpose-led organisation with care at its core. Youll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions.About The RoleYou will report to the Accounts Receivables Manager and be an integral part of the Rates Unit that sits within the Chief Finance Office. The main responsibilities in this role include:Processing all rates change of address, maintaining information in accordance to NAR (name and address) standards and across modules as required.Processing the return mail and liaise with various stakeholders to search and update the correct mailing address.Maintain all changes to the debtors and ratepayers information in a timely and effective manner to ensure correct service of the invoices and notices.Ensuring sundry debtor invoices, credit notes and adjustments are raised in accordance with Councils policies and procedures.Recover outstanding debts and rates in accordance with Councils policies and procedures and carry out debtor account reconciliations.Skills & ExperienceHigh level computer literacy and experience with high volume data entry with a proven track record of accuracy and attention to detail (Microsoft Excel knowledge would be advantageous)Highly effective interpersonal skills, including oral and written communication skills and the ability to communicate with a diverse range of customers at all levels.Demonstrated ability to prioritise workloads to meet competing demands.Highly developed teamwork and customer service skill Desirable Experience in debt recover.Download position description.The recommended applicant must complete a pre-employment health declaration and criminal history check.Applications must be submitted online by11:59 pm, Wednesday 13 August 2025.For more information, contact Inna Skougarevskaya, Accounts Receivable Manager on 02 9246 7530.What We Can Offer YouYoull work with passionate, welcoming and supportive people who care for our communities and create a future for all.Flexible working3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance Collaborative approach to flexible workingCity centre head office, with many public transport options.Professional developmentLeadership and management development programFurther education program providing reimbursement of course fees, and study and exam leaveOpportunity to attend external courses and conferencesLong service and employee recognition awardsEmployee assistance program offering free, confidential counsellingSupporting families26 weeks paid parental leave and 6 weeks paid partner leavePaid and unpaid adoption and long-term fostering leavePaid superannuation for up to 52 weeks of parental leavePart-time and job-sharing options availableSupportive return-to-work environmentInclusive cultureRecognised as an Inclusive Employer by the Diversity Council of AustraliaActive employee networks including City Women, City Pride, DiverseCity and Aboriginal and Torres Strait Islander networkRecognised family inclusive workplaceVeteran employment supporterFind out why a career at the City of Sydney might be right for you.How To ApplyWe welcome candidates from all backgrounds in a workplace as diverse as our communities. Were passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women.All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us.Were a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us atrecruitment@cityofsydney.nsw.gov.auor02 9265 9333.Select apply now to submit your resume and selection criteria.Apply for this roleVisit siteShareSeniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionOtherIndustriesGovernment AdministrationReferrals increase your chances of interviewing at Careers at Council by 2xGet notified about new Business Support Officer jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 5 hours agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 23 hours agoSydney, New South Wales, Australia 2 weeks agoAdministrative Officer (Level 4) - Cell & Molecular TherapiesSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia A$149,739.00-A$173,174.00 3 hours agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 days agoConcord, New South Wales, Australia 1 day agoNorth Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 weeks agoMillers Point, New South Wales, Australia 6 months agoRichmond, New South Wales, Australia 1 hour agoMillers Point, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 2 weeks agoNorth Sydney, New South Wales, Australia A$69.97-A$69.97 2 weeks agoSydney, New South Wales, Australia 6 months agoRelease of Information Officer (Administrative Officer Level 3)Sydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia A$80,000.00-A$90,000.00 2 weeks agoSydney, New South Wales, Australia 5 hours agoAdministrative Officer (Level 3) - Fetal Medicine Unit - Ambulatory Care Business UnitSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 1 day agoMedical Record Clerk (Administrative Officer Level 3)Sydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 6 months agoAdministrative Officer (Level 3) - Admissions DepartmentSydney, New South Wales, Australia 3 days agoWere unlocking community knowledge in a new way. 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