Job Title

Company DescriptionOur collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success.Job DescriptionOur organically growing National IT team is seeking a Desktop Support Officer to support our expanding business. This role is based in the Sydney CBD and will contribute to our collaborative and supportive team.Reporting to the Service Desk Manager, this role will be responsible for providing exceptional customer service to all levels of the NSW business in an efficient, personal, and professional manner.Key responsibilities include:Identifying and proactively resolving IT issues, primarily for the Sydney offices.Providing first and second level hardware and software support.Adhering to all processes and documenting procedures accordingly.Making recommendations on upgrades and replacements when necessary.Proactively enhancing the IT brand through local delivery of customer-facing technology initiatives.Participating in projects as required.QualificationsTechnologies supported include:Windows 10 & 11MS Office 365 Outlook, Excel, Word, PowerPoint, OneNote, OneDrive, SharePoint, MS TeamsCitrixAzureAudio and Visual (conferencing)SCCMIntuneServiceNowAdditional InformationWe foster an environment where everyone at Colliers feels respected and comfortable bringing their authentic selves to do their best work. We actively recruit diverse talent to reflect the communities we serve. We take pride in doing whats right for our business, people, clients, communities, and the environment.Experts join experts, and we welcome you to join us as we lead the industry into the future.Please note that applications will only be accepted directly, not via recruitment agencies.Apply now or contact Vivienne Baez at +61 2 9347 0840 for further information.#LI-JB1 #J-18808-Ljbffr