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Join to apply for the Customer Operations Representative role at Computershare Australia2 days ago Be among the first 25 applicantsJoin to apply for the Customer Operations Representative role at Computershare AustraliaLocation: Maroochydore (Hybrid)In this position, youll be based in the Maroochydore office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.Job DescriptionLocation: Maroochydore (Hybrid)In this position, youll be based in the Maroochydore office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.We give you a world of potentialComputershare Utility Services supports a broad range of Australian utility providers. We partner to deliver seamless, end-to-end solutions across the entire meter-to-cash lifecycle.Our team brings more than 20 years of local industry expertise, backed by the scale of a global organisation. We blend proven business processes, ISO-certified quality systems, and smart technology to help our clients stay ahead in a competitive marketplace.A role you will loveThis is more than just a customer service job, its an opportunity to play a vital role across the full operational value chain. As part of our Revenue Operations Team, youll be at the heart of day-to-day activity, handling customer inquiries, processing data, and supporting key functions.Some Key ResponsibilitiesHandle inbound and outbound customer calls with professionalism and empathyMaintain and update customer recordsRespond to email inquiries and manage inboxes efficientlyManage system queues, and escalated customer queriesEnsure accurate data entry and send appropriate follow-up communicationsParticipate in change and business process improvement initiativesWhat will you bring to the role?Were looking for a confident communicator with a customer-first mindset. Youre someone who thrives in a fast-paced environment and takes pride in providing exceptional service.Other Key Skills Required For The Role IncludePrevious experience in a customer service or operations roleExcellent verbal and written communication skillsStrong interpersonal skills and a collaborative approachHigh attention to detail and data accuracyProficiency in using multiple systems and managing administrative tasksAbility to learn quickly and work both independently and within a teamA positive attitude, proactive mindset, and desire to contributeRewards designed for youFlexible work to help you find the best balance between work and lifestyle.Health and wellbeing rewards that can be tailored to support you and your family.Invest in our business by setting aside salary to purchase shares in our company, and youll receive a company contribution as well.Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.About UsA company to be proud ofWe''re a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, its more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.Fairness and cultureWe''re dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherReferrals increase your chances of interviewing at Computershare Australia by 2xSign in to set job alerts for Customer Representative roles.Sunshine Coast, Queensland, Australia 2 days agoBokarina, Queensland, Australia 1 hour agoSunshine Coast, Queensland, Australia 2 days agoSunshine Coast, Queensland, Australia 1 week agoLittle Mountain, Queensland, Australia 23 hours agoSunshine Coast, Queensland, Australia 3 weeks agoSunshine Coast, Queensland, Australia 1 week agoCaloundra, Queensland, Australia 1 month agoSunshine Coast, Queensland, Australia 3 months agoPatient Services Officer (Medical Receptionist)Sunshine Coast, Queensland, Australia 1 week agoPatient Services Officer (Medical Receptionist)Sunshine Coast, Queensland, Australia 6 days agoPatient Services Officer (Medical Receptionist)Noosaville, Queensland, Australia 1 week agoCooroy, Queensland, Australia 3 weeks agoNoosaville, Queensland, Australia A$68,723.00-A$78,006.00 1 day agoPatient Services Officer (Medical Receptionist)Noosaville, Queensland, Australia 6 days agoSunshine Coast, Queensland, Australia 1 day agoNoosaville, Queensland, Australia 1 day agoSunshine Coast, Queensland, Australia A$28.96-A$28.96 4 weeks agoWere unlocking community knowledge in a new way. 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