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Customer Service Consultant - Wedding & EventsJoin to apply for the Customer Service Consultant - Wedding & Events role at Endeavour GroupCustomer Service Consultant - Wedding & Events1 week ago Be among the first 25 applicantsJoin to apply for the Customer Service Consultant - Wedding & Events role at Endeavour GroupGet AI-powered advice on this job and more exclusive features.About UsLooking for adventure? You''ll fit right here in the Dan''s Wedding and Events Team! As one of our Customer Service Consultants, you''ll leave your mark on our customers, assisting them from the early planning stages, right through to their event and beyond, ensuring an authentic and personalised experience is felt throughout. At Dan''s, we''re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.About UsLooking for adventure? You''ll fit right here in the Dan''s Wedding and Events Team! As one of our Customer Service Consultants, you''ll leave your mark on our customers, assisting them from the early planning stages, right through to their event and beyond, ensuring an authentic and personalised experience is felt throughout. At Dan''s, we''re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.About The RoleOur Customer Service Consultant Team Member will be responsible in:Being part of a specialised team to ensure corporate, weddings and events and gifting customers receive end to end personalised service.Lead, develop and grow sales & GP across individual and shared account bases. Ensure pricing offered to customers is within the agreed sell price and meets margin expectationsDriving sales and profitability to maximise on all opportunities and potential leads effectively and efficiently.Focus on putting customers first, building relationships with our customers, solving their problems and issues to lead to their retention, stickiness and customer satisfaction.Sounds good? Read on.Here is a taste of what you can expect in this role:Work with your venue management plan with the aim to achieve the optimal mix of contact and information sharing. Use technical aids to remain connected to venues.Primarily an Inbound Sales role, answering phone calls and customer enquiries to identify and resolve customer issues/concerns promptly.Come prepared to monthly review sessions, offering new ideas, thoughtful opportunities and ways to take ownership and drive accountability, starting with oneself.What do we need from youRequirements For The RoleCurrent RSA preferredExcellent computer skills, able to work across multiple tech platformsHigh attention to detailKnowledge of the hospitality industry preferredVibrant personality!Availability between 9am - 7pm Monday - Friday including set Saturdays as per rosterWhat''s in it for you?The benefits are good too!Once you are onboarded, you have the ability to work from the office as well as at homeExceptional onboarding and training program to set you up for success, with ongoing support available from leaders and peersAn exclusive discount card for Dan Murphys, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.Monthly meeting-free daysEndeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.If drinks and events excite you - and youre close-enough on the requirements, wed love to hear from you!We are together creatorsWere big, but part of something much bigger. Dan Murphys is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. Were serious about having a good time - creating a safe, inclusive and fun place to work. Were all about creating a more sociable future - for our customers and each other.Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroupSeniority levelSeniority levelEntry levelEmployment typeEmployment typePart-timeJob functionJob functionOtherIndustriesRetailReferrals increase your chances of interviewing at Endeavour Group by 2xSign in to set job alerts for Customer Service Consultant roles.Sydney, New South Wales, Australia A$70,000.00-A$90,000.00 1 day agoCustomer Service Consultant (all genders)Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoDouble Bay, New South Wales, Australia 1 month agoMiranda, New South Wales, Australia 3 days agoCustomer Service Representative (Superannuation)Sydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$57,000.00-A$57,000.00 21 hours agoMcmahons Point, New South Wales, Australia 1 week agoCustomer Service Representative (Superannuation)Parramatta, New South Wales, Australia A$35.00-A$42.00 1 day agoCustomer Service Representative - Business Process OfficeParramatta, New South Wales, Australia 1 week agoPyrmont, New South Wales, Australia A$65,000.00-A$72,000.00 4 weeks agoCustomer Service Representative - 12 months contractMacquarie Park, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 2 days agoMillers Point, New South Wales, Australia 1 month agoPunchbowl, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 day agoHomebush, New South Wales, Australia A$34.00-A$38.00 3 days agoNorth Sydney, New South Wales, Australia 2 days agoArndell Park, New South Wales, Australia 1 month agoCustomer Success Manager - Public SectorRevesby, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 days agoManager, Service Design - Customer ExperienceWere unlocking community knowledge in a new way. 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