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Telstra Adelaide, South Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Triple Zero Operator - Afternoon Shift role at TelstraTelstra Adelaide, South Australia, Australia2 days ago Be among the first 25 applicantsJoin to apply for the Triple Zero Operator - Afternoon Shift role at TelstraWe are looking for energetic Call Centre Agents to join our Inbound Emergency Services Answer Point Contact Centre based in Adelaide. The role is a high volume, fast paced business which can be repetitive at times. Your role is to provide efficient and accurate connection of calls to the Emergency Police, Fire and Ambulance organisations as requested by the customer. All calls must provide a consistent and high level of quality service standard to our customer, embedding a First Time Right Culture. The role requires a high personal resilience mindset.Adelaide call centre operates 24/7 operational based call centre to meet the business needs.We''re an iconic Australian Brand, with a proud past and an even more exciting future, as we transform to become a leading innovator in technology and telecommunication provider of the future - to help our customers, employees and the communities we work in to thrive in a connected world.As a Customer Service Operator you will be reporting to the Customer Service and Support - Team Leader Emergency Services Adelaide.To be successful in this role, you will:Efficiently connect all emergency calls to Police, Fire or AmbulanceProvide consistent and high quality service standard to our customers, embedding a First Time Right cultureBe able to commit to a permanent afternoon shiftManage your own work performance to meet set objectivesEnsure every customer is treated with an empathetic approachThe Telstra Values, Cultural Priorities and Code of Conduct at all timesA bit about youHigh volume Contact Centre ExperienceHigh Resilience Level and the ability to cope well under pressureExperience in working in a team-based environmentA job at Telstra is like no other you''ve had. You''ll be challenged, you''ll be inspired and you''ll be proud. Because whatever your job is here, you''ll always be part of something bigger.What are the next steps?If you''re looking for the platform to evolve and develop your career, we want to hear from you! We''ll provide you with the training to be successful in this role, which will lead you to the opportunity to drive your own success and shape your ongoing career development within this exciting area of our business.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionCustomer ServiceIndustriesTelephone Call CentersReferrals increase your chances of interviewing at Telstra by 2xSign in to set job alerts for Operator roles.Mawson Lakes, South Australia, Australia 1 year agoMawson Lakes, South Australia, Australia 1 month agoAdelaide, South Australia, Australia 1 week agoRegency Park, South Australia, Australia 2 weeks agoStoreperson / Forklift Operator - Dry Creek, AdelaideDry Creek, South Australia, Australia 2 months agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 3 months agoKlemzig, South Australia, Australia 3 hours agoRegency Park, South Australia, Australia 4 days agoAdelaide, South Australia, Australia 1 week agoClovelly Park, South Australia, Australia 2 weeks agoRegency Park, South Australia, Australia 2 weeks agoProduction Technician / Process Worker - PharmaceuticalAdelaide, South Australia, Australia 9 hours agoForklift Technician/Mechanic - Field and Workshop positionsGepps Cross, South Australia, Australia 1 week agoExpressions of Interest - Print Press OperatorMile End, South Australia, Australia 2 weeks agoMachine Operator - Marleston - Day ShiftMarleston, South Australia, Australia 4 days agoAdelaide, South Australia, Australia A$100,000.00-A$140,000.00 2 weeks agoRosewater, South Australia, Australia 3 days agoAdelaide, South Australia, Australia A$34.00-A$34.00 1 week agoMile End, South Australia, Australia 5 days agoAdelaide, South Australia, Australia 1 day agoExpression of Interest (Casual Work) - Operations Driver, Warehouse TechnicianAdelaide, South Australia, Australia 8 months agoAdelaide, South Australia, Australia 3 weeks agoMile End, South Australia, Australia 5 days agoAdelaide, South Australia, Australia 1 week agoMile End, South Australia, Australia 4 days agoEdinburgh, South Australia, Australia 1 day agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia A$33.38-A$33.38 1 week agoAdelaide, South Australia, Australia 3 weeks agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 1 week agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr