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Job Title


Claims Consultant (12-month contract)


Company : Westpac Group


Location : Brisbane, Queensland


Created : 2025-08-02


Job Type : Full Time


Job Description

Join to apply for the Claims Consultant (12-month contract) role at Westpac Group2 days ago Be among the first 25 applicantsJoin to apply for the Claims Consultant (12-month contract) role at Westpac GroupJob DescriptionCreate your best future and join Westpac as a Claims ConsultantJob DescriptionCreate your best future and join Westpac as a Claims ConsultantWhats the role?We''re looking for a Brisbane-based Claims Consultant to join our Employee Care Team in HR Services 4 days per week. In this role, you''ll manage workers compensation claims across multiple self-insured jurisdictions, ensuring compliance with legislation, standards, and licence conditions. You''ll be supported by two Squad LeadsClaims and Portfolioas you deliver efficient, high-quality claims outcomes.Key Responsibility''s:Manage workers compensation claims consistent with legislation, regulations, internal standards, policies, procedures and financial delegated authorityProvide specialist advice while actively engaging stakeholders and business partners to progress the management of workers compensation mattersContribute to Westpac''s self-insurance licenses for workers compensation by ensuring a strong compliance focusImplement and monitor claim policies, procedures and tools to comply with legislative and internal requirementsContribute to and drive the continuous improvement of the systems and procedures for claims support and management, including auditing and improvement initiativesBuild awareness and capability of stakeholders in supporting care for their employeesRepresent Westpacs interests at mediation, arbitration and the likeEngage actively with external stakeholders such as Regulators, Reinsurers and ActuaryWhat do I need?3 5 years experience in workers compensation claims managementWorking knowledge of workers compensation legislationStrong communication, influencing and negotiation skillsSound and commercial decision making skillsProven legal and litigation knowledge and experienceWhy join us?Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that goal. In return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.Tailored learning and development opportunities to help your grow your career within the bank.Lots of opportunities to give back to the Community by getting involved in our many volunteering initiativesCreate your future todayTo get started, simply click on the APPLY or APPLY NOW buttonWere all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .Seniority levelSeniority levelAssociateEmployment typeEmployment typePart-timeJob functionJob functionFinance and SalesIndustriesBanking, Financial Services, and Investment BankingReferrals increase your chances of interviewing at Westpac Group by 2xGet notified about new Claims Consultant jobs in Brisbane City, Queensland, Australia.Brisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 3 days agoFortitude Valley, Queensland, Australia 1 week agoSenior Claims Consultant - Motor & WarrantyBrisbane, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 days agoManager Claims Delivery Brisbane and SydneyBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia A$65,000.00-A$80,000.00 1 month agoBrisbane, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 1 week agoStapylton, Queensland, Australia A$65,000.00-A$80,000.00 1 month agoSenior Claims Consultant - Motor & WarrantyBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 4 days agoBrisbane City, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoSenior Technical Motor Claims ConsultantBrisbane, Queensland, Australia 1 week agoBrisbane City, Queensland, Australia 1 month agoChange & Policy Advisor - Claims Management | 3 year contractBrisbane, Queensland, Australia 2 weeks agoSpring Hill, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoMurarrie, Queensland, Australia 1 week agoClaims Specialist - Claims and Workplace HealthBrisbane, Queensland, Australia 4 days agoBrisbane City, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoBrisbane City, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoProperty Repair Case Manager / Insurance Repair Coordinator / Claims ConsultantBrisbane, Queensland, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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