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Job Title


Food and Beverage Team Leader


Company : 21c Museum Hotels


Location : Sunshine Coast, Queensland


Created : 2025-08-03


Job Type : Full Time


Job Description

Company DescriptionJoin the Food and Beverage team at Novotel Sunshine Coast Resort and Convention Centre, a leading coastal destination for both leisure and business travellers. With over 370 guest rooms, a scenic lagoon, multiple dining venues, and a convention centre that hosts up to 1,500 delegates, the resort blends relaxed resort living with professional event services.As part of the Accor Group, we are committed to delivering memorable stays and consistently high-quality service across all areas of the guest experience.Were currently seeking Food and Beverage Team Leaders to support management in the day-to-day running of our Conference and Events operations. This hands-on role will see you assist with team coordination, service delivery, and maintaining high operational standards to ensure a seamless and enjoyable experience for every guest.Job DescriptionWere seeking motivated Food and Beverage Team Leaders to support our busy Conference & Events operations. This is a fixed-term contract role with the potential to transition to a permanent position for the right candidate. If you thrive in a fast-paced hospitality environment and are ready to lead from the front, wed love to hear from you.Working closely with F&B Supervisors and the broader events team, youll help coordinate seamless service delivery across a variety of event formats - from corporate functions to special occasions - all while delivering exceptional guest experiences.Key Responsibilities:Support day-to-day food and beverage operations across conference and event spaces, ensuring efficient, friendly, and high-quality serviceSupport leadership during shifts, guiding and mentoring team members to deliver exceptional guest experiencesCoordinate with kitchen, bar, and event teams to ensure smooth service flow and timely deliveryRespond to guest and client feedback professionally and promptlyAssist in monitoring and maintaining stock levels, equipment care, and cleanliness across all service areasQualificationsWhat were looking for:Minimum 2 years experience in a food and beverage role, ideally within a hotel, resort, or events-based environmentCurrent Responsible Service of Alcohol (RSA) certificationExperience with POS systems such as Micros is a plusStrong guest service focus with excellent attention to detailPositive, proactive attitude with the ability to lead by example during serviceFlexibility to work a rotating roster, including evenings, weekends, and public holidaysAdditional InformationWhy work for Accor?Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.Benefits Your WayOn-site we offer car parking, duty meals and laundry servicesImmediate access to global accommodation and F&B discounts#LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.Recognition of service anniversaries and Accor Tenure Milestones.Our Commitment to Diversity & Inclusion.We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know. #J-18808-Ljbffr