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Job Title


Customer Service Representative (Chat Support)


Company : Foundever


Location : Gold Coast, Queensland


Created : 2025-08-03


Job Type : Full Time


Job Description

Customer Service Representative (Chat Support)Join to apply for the Customer Service Representative (Chat Support) role at FoundeverCustomer Service Representative (Chat Support)Join to apply for the Customer Service Representative (Chat Support) role at FoundeverAbout UsAbout UsFoundever is a global leader in customer experience (CX), supporting 750+ of the worlds biggest brands with over 170,000 team members worldwide.Were more than just a workplace were a place where you can grow, learn, and feel truly supported.About The RoleReady to launch your career in banking no prior experience needed? As a Customer Service Representative, you''ll support customers through online chat, answering questions about credit cards, mortgages, and general banking.No cold calling. No selling. Just meaningful conversations that help people every day.About YouWere keen to meet candidates who:Have customer service experience (a plus, but not essential)Are confident using computers and typing quicklyHave an interest in banking or financeAre Work & Holiday visa holders, students, career changers, or simply great communicators!Can commit to 2 weeks of full-time, in-person trainingWhat You Will DoChatting with customers online to:Answer account and transaction questionsAssist with credit card and mortgage enquiriesTroubleshoot banking issues No sales involved just helpful, supportive service.Training period (on-site)2 Weeks: Classroom training, MondayFriday, 8:30 am5:30 pmRoster rostersMondayFriday, 8:30 am5:30 pmPart-time roles available (part-timers must be available full-time during the first 2 weeks of training)What We OfferFull-time comprehensive trainingPrivate healthcare policy discountsStaff perks access to platform with discounted products and servicesPerformance based incentives*Monthly social engagement activitiesImportant Information100% attendance is required during trainingMust have valid Australian work rights (student & WHV holders welcome!)Police check and background screening applyStart your journey with Foundever today! Speak to our recruitment team to learn more.Terms and conditions apply.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionCustomer ServiceIndustriesOutsourcing and Offshoring ConsultingReferrals increase your chances of interviewing at Foundever by 2xGet notified about new Customer Service Representative jobs in Gold Coast.Ormeau, Queensland, Australia A$65,000.00-A$80,000.00 1 month agoGold Coast, Queensland, Australia 4 days agoCustomer Service Representative *part time hours*Tweed Heads, New South Wales, Australia 2 weeks agoCoolangatta, Queensland, Australia 2 days agoMermaid Beach, Queensland, Australia 2 years agoGold Coast, Queensland, Australia 1 week agoGold Coast, Queensland, Australia 3 days agoRobina, Queensland, Australia 2 weeks agoCustomer Service Officer - Mermaid WatersMermaid Waters, Queensland, Australia 1 week agoGold Coast, Queensland, Australia 4 days agoCarrara, Queensland, Australia 2 weeks agoGold Coast, Queensland, Australia 4 days agoSurfers Paradise, Queensland, Australia 4 months agoTweed Heads, New South Wales, Australia 1 month agoBroadbeach, Queensland, Australia 2 months agoTweed Heads, New South Wales, Australia A$61,199.00-A$61,199.00 3 weeks agoUpper Coomera, Queensland, Australia 1 year agoUpper Coomera, Queensland, Australia 4 days agoBroadbeach, Queensland, Australia 1 week agoSurfers Paradise, Queensland, Australia 2 weeks agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr