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Join to apply for the In-Work Support Mentor role at Help Enterprises1 day ago Be among the first 25 applicantsJoin to apply for the In-Work Support Mentor role at Help EnterprisesGet AI-powered advice on this job and more exclusive features.About UsHelp is a social enterprise assisting people with disability lead fulfilling and independent lives. Over the past 57 years, weve created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether its employment, learning, community connection, or anything in between we work step by step alongside every individual to achieve their goals. We do this with the help of our social enterprise businesses, organisational partnerships, and Inclusive Employment Australia and NDIS service streams. Help provides an ecosystem of opportunity.About UsHelp is a social enterprise assisting people with disability lead fulfilling and independent lives. Over the past 57 years, weve created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether its employment, learning, community connection, or anything in between we work step by step alongside every individual to achieve their goals. We do this with the help of our social enterprise businesses, organisational partnerships, and Inclusive Employment Australia and NDIS service streams. Help provides an ecosystem of opportunity.Whats in it for you?BenefitsAt Help every person is the master of their journey. And that starts with our team. We are a values-based organisation that strives to create an environment where employees openly embrace our mission and vision every day. As a valued member of our team were committed to looking after you, by offering some great benefits including:Excellent salary sacrificing benefits! Package up to $15,900 of your annual salary tax free, and additional $2,560 for meal and entertainment expensesAn inclusive work environment that values both your personal and professional life, with a strong focus on flexibility to help you achieve a healthy work-life balanceAccess specialist and accredited training, professional mentoring, and ongoing coachingBenefit from opportunities for professional development and career advancementLearn while you work with the opportunity to gain a Certificate IV in Community ServicesCelebrate your milestones through our dedicated Service Award ProgramAccess free and confidential support through our Employee Assistance Program (EAP)A job where every day is different and you will positively contribute to the lives of people with disabilityThis role includes a company vehicleAbout The OpportunityThe In-Work Support Mentor (IWSM) plays a vital role in supporting individuals to maintain sustainable employment outcomes. This position focuses on providing ongoing mentoring, guidance, and practical assistance to both participants and employers to help resolve workplace challenges, strengthen retention, and promote long-term success. The IWSM works collaboratively with internal teams and external stakeholders to ensure participants have the support they need to thrive in their roles and achieve their employment goals.Your Key Responsibilities AreEnsure each participants individual needs and aspirations for employment are at the center of your focusProvide tailored post-placement and on-the-job support to participants to help them maintain sustainable employment.Mentor participants and offer specialised assistance to address workplace or personal barriers.Actively engage with the local community, industries, and stakeholders to identify growth and revenue opportunities for the organisation.Monitor placement progress and outcomes and communicate any risks to relevant team members.Run and analyse participants reported hours and income, supporting accurate reporting and complianceMaintain clear and compliant records of participants ongoing employment, services provided, and participant supportCommunicate proactively with team members regarding any job loss, potential job loss, or significant reduction in hours, and act quickly to resolve issues.Represent and promote Help Employment at networking events and within the community, upholding the organisations Mission, Vision, and Values.This position is Full-Time operating in the following areas: Liverpool, Miller and the wider Liverpool regionThe role will commence through October/NovemberAbout YouYou care about people and want a job that makes a difference. We are seeking motivated and values driven individuals to join our Inclusive Employment Australia division as an In-Work Support Mentor. Your care and dedication to each participant will be evident by the hard work you put in:Prior Employment Services experience will be highly regardedAbility to establish strong working relationships with participants and employersDemonstrated ability working towards targets and KPIsHighly developed interpersonal and communication skillsProblem solving and conflict resolutionStrong administration and compliance capabilities with a high attention to detailDemonstrated ability working towards targets and KPIsResilient in nature and ability to thrive in a continuously changing environmentHow to apply for this role?If youre looking for a rewarding role with an innovative and diverse organisation, we encourage you to submit your application.Applications close: Applications will be assessed as they are received.Contact: To learn more about this opportunity please contact the Recruitment team on: [email protected] part of our recruitment and selection process, all successful candidates must have or be willing to undertake a range of checks including verification of working rights, Working with Children (Blue Card), NDIS Worker Screening (Yellow Card), professional reference checks and a national police check.If you would like to learn more about working for us or what we do, we encourage you to visit www.help.org.au or follow us on LinkedInSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesNon-profit OrganizationsReferrals increase your chances of interviewing at Help Enterprises by 2xSign in to set job alerts for Mentor roles.Sydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 4 days agoRemote - Professional Development ConsultantRandwick, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 day agoCampbelltown, New South Wales, Australia A$100,000.00-A$115,000.00 1 week agoLidcombe, New South Wales, Australia 2 weeks agoTeam Leader (Customer & Kids Programs) | No Aquatics Experience NeededSydney, New South Wales, Australia A$85,000.00-A$95,000.00 2 weeks agoSydney, New South Wales, Australia 2 days agoBankstown, New South Wales, Australia 4 days agoSt Leonards, New South Wales, Australia 2 months agoAssociate Consultant, Climate Change & Net-Zero StrategySydney, New South Wales, Australia 2 weeks agoClient Engagement Lead | New ROLE due to internal movementSydney, New South Wales, Australia 2 weeks agoBankstown, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 4 days agoNorth Ryde, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 1 month agoMacquarie Park, New South Wales, Australia 1 day agoEarly Childhood Centre Director - Maternity ContractSydney, New South Wales, Australia 2 days agoAssociate Managing Consultant, Advisors & Consulting Services, Strategy & TransformationSt Leonards, New South Wales, Australia 4 days agoBehaviour Support Practitioners & Clinical Supervisors - Relocation OpportunitySydney, New South Wales, Australia 1 month agoWere unlocking community knowledge in a new way. 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