Job Title

Number Of Positions Available1About UsThe Salvation Army is a Christian movement and one of Australia''s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here providing support, safety, community, and opportunity.Provide reception, including initial client assessment and allocation to the appropriate service area or referral to other external services as appropriate and administrative support.Be the First Smile They See. Be the Calm Voice They Hear.Why this role mattersWhen someone walks through our doors, they may be facing some of lifes toughest challenges. As our Receptionist, youll be the first point of connection and compassionoffering a warm welcome, a listening ear, and efficient support that helps people feel seen, heard, and respected.At The Salvation Army, we don''t just offer serviceswe offer hope, dignity, and belonging. If you''re someone who brings heart and professionalism to everything you do, we invite you to be a part of something deeply meaningful.About The RoleAs part of our Homelessness Services team, youll provide a blend of front-of-house reception, initial client assessment, and administrative support. Your ability to communicate warmly and manage a busy environment with care will help create a welcoming, respectful space for all who seek support.This role is ideal for someone who thrives on connection, organisation, and making a difference in peoples livesoften in their moment of greatest need.Reporting to the Regional Admin Coordinator, this is a permanent full-time position, based in Barwon, VIC.Compensation is in accordance with SCHADS Award Level 2.You will successfullyWelcome all visitors and callers with kindness, professionalism, and cultural sensitivityHandle phone inquiries and assessing initial client needs with calm and clarityCoordinate appointments, managing diaries, and supporting team schedulesMaintain a clean, safe, and inviting reception area and public spacesProvide admin support for meetings, correspondence, data entry, asset tracking, and site logisticsSupport WHS compliance, including first aid supplies, safety checks, and site inductionsContribute to a team thats driven by compassion, collaboration, and purposeYou will haveRelevant business qualification, Cert III or above in Business Administration (preferred)Previous reception/administration experience (essential)Skilled communication with a gift for helping others feel at easeHigh organisation with experience in reception and office administrationPride in a tidy space and ensuring smooth operations are adhered toProficiency in Microsoft Office (Word, Excel) and are comfortable with data entryA team player attitude who brings warmth and reliability to every taskRespect for diversity and be inclusive of all backgrounds, identities, and culturesReadiness to show up with empathy and be part of something bigger than yourselfA current or valid Employee Working with Children''s CheckA current and valid VIC Driver''s LicenceWhat We OfferThe Salvos offer eligible employee''s a well-balanced package of meaningful benefits including:Maximise your earnings with salary packaging up to $15,900 tax-free + $2,650 for meals and entertainmentGenerous Paid Parental Leave (12 weeks primary, secondary carers), Purchased Leave (up to 8 weeks), and 5 days paid leave for career developmentFlexible work options, access to a Fitness Passport, and exclusive discounts to enhance your lifestylePrioritise your well-being with EAP support and health & wellness programsBoost your career with ongoing training and development opportunitiesWhy join The Salvation Army?At The Salvation Army, we care for people, build healthy communities, work for justice, and create pathways of faith and hope. Youll join a team that lives these values daily through acts of compassion and meaningful service.Be the Difference. Be the Welcome. Be You.If youre ready to make a real impact in peoples lives through warmth, respect, and reliable supportwed love to hear from you.The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.We value Integrity, Compassion, Respect, Diversity, and Collaboration #J-18808-Ljbffr