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Join to apply for the Admin & Customer Support Coordinator Prahran, VIC role at MAPM INTERNATIONAL1 day ago Be among the first 25 applicantsJoin to apply for the Admin & Customer Support Coordinator Prahran, VIC role at MAPM INTERNATIONALAbout UsMAPM is a leading independent footwear supplier, proudly operating from Prahran, Melbourne since 1996. From our humble beginnings, weve grown into a dynamic business, expanding across retail, wholesale, and online with our beloved brands - Wild Rhino, NUDE, SJ, SAYSO & Clarks. As we continue to expand our reach in Australia and New Zealand, we are looking for an enthusiastic, driven, and reliable individual to join our team as a full-time Admin & Customer Support Coordinator.About UsMAPM is a leading independent footwear supplier, proudly operating from Prahran, Melbourne since 1996. From our humble beginnings, weve grown into a dynamic business, expanding across retail, wholesale, and online with our beloved brands - Wild Rhino, NUDE, SJ, SAYSO & Clarks. As we continue to expand our reach in Australia and New Zealand, we are looking for an enthusiastic, driven, and reliable individual to join our team as a full-time Admin & Customer Support Coordinator.The RoleThe Customer Service & Admin Coordinator plays a pivotal role in supporting daily customer service operations for MAPM International across multiple brands (Wild Rhino, NUDE, SJ, SAYSO & Clarks) via all platforms. This role also manages administrative support functions, ensuring smooth processes in returns handling, order fulfilment coordination, courier bookings, invoicing, and stationery management.Key ResponsibilitiesResponding to customer inquiries across multiple platforms (phone, email, website chat) with warmth and professionalismManaging inventory, processing online orders, and handling returnsCoordinating office logistics, including postal and courier deliveriesOrganising travel arrangements for our MAPM teamManaging office supplies and stationery ordersHandling office expense management and credit card reconciliationsSupporting general administrative tasks as needed across the businessKeeping customer focus at the forefront of everything you doRequired Skills & ExperienceWere looking for someone who thrives in a fast-paced environment and brings a positive attitude to every task. To be successful in this role, you will need:Previous experience in customer service, retail, or admin coordination (preferred).Strong communication skills (verbal and written).High attention to detail and strong organisational skills.Ability to manage multiple tasks and prioritise effectively.Comfortable using customer service platforms, email, and Microsoft Office/Google Suite.Experience with e-commerce platforms and courier booking systems is a plus.Key AttributesCustomer-first mindsetTeam player who collaborates well with other departmentsProactive problem-solverReliable and self-motivatedWhy Join Us?At MAPM, we believe in the power of teamwork and celebrating our successes together. We offer a fun, collaborative work environment with monthly team activities, generous staff discounts, and plenty of opportunities for career growth as we continue to expand. Join us and be part of a company that values its people and their contributions.Ready to Apply?If youre excited about this opportunity and eager to make an impact, wed love to hear from you. Apply now and lets build something great together!Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionAdministrativeIndustriesRetailReferrals increase your chances of interviewing at MAPM INTERNATIONAL by 2xGet notified about new Administrative Support Coordinator jobs in Prahran, Victoria, Australia.Richmond, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 6 months agoPersonal & Team Assistant - 12-month contractRichmond, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 1 week agoMount Waverley, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 5 days agoBraybrook, Victoria, Australia 1 month agoHawthorn East, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 4 days agoMelbourne, Victoria, Australia 2 weeks agoSecretariat Officer, APS5, Executive Office (EA2025/134)Melbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia A$32.00-A$36.00 5 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 years agoMelbourne, Victoria, Australia 6 days agoEA & Business Support Coordinator - Fixed TermMelbourne, Victoria, Australia 3 days agoFerntree Gully, Victoria, Australia 2 hours agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia A$85,238.00-A$97,906.00 3 days agoExperience & Executive Admin CoordinatorCollingwood, Victoria, Australia 1 week agoAdministration Officer - Counselling ProgramParkville, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 1 week agoAlbert Park, Victoria, Australia 5 days agoMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 5 days agoWere unlocking community knowledge in a new way. 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