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Join to apply for the Technology Services Officer role at NSW State Emergency Service3 days ago Be among the first 25 applicantsJoin to apply for the Technology Services Officer role at NSW State Emergency ServiceDirect message the job poster from NSW State Emergency ServiceRecruitment Officer @ NSW State Emergency Service | RecruitmentWork in a volunteer-based agency supporting communities of NSWJoin a high-performing, friendly teamFull time ongoing role opportunityLocation: Wollongong with the opportunity to enjoy a hybrid working arrangementAbout the opportunityAs the Technology Services Officer, you will be delivering expert IT support and ensuring the seamless operation of our technological infrastructure. This position involves mentoring the team, handling escalated issues related to desktops, servers, monitors, MFDs, and other IT hardware.The role drives high standards for technical excellence through troubleshooting, installations, configurations, and ongoing support across a range of IT systems and hardware at NSW SES.About the NSW SESOur Mission: NSW SES saving lives and creating safer communities. Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform.With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here.About youTo be successful in this role you will need to:Have extensive technical support experience with desktops, laptops, servers, and monitors.Be able to oversee complex issues and providing guidance to team members.Have strong organisational skills for tracking tickets, managing assets, and maintaining thorough documentation.Have in-depth knowledge of cyber security and compliance requirements, including patching and asset protocols.Have experience with Microsoft device management tools, particularly Intune (desirable).Possess relevant tertiary qualifications and/or equivalent experience.What we can offer youYou will enjoy a 35-hour work week, with the potential for flexible work arrangements such as a nine-day fortnight or a four-day work week depending on the requirements of the role and operational needs.You can enjoy a hybrid work environment, time in the office and time working from home.Attractive salary range of $99,938.00 to $110,271.00 plus 12% superannuation and leave loading.Our work is meaningful and rewarding. The SESs mission is saving lives and creating safer communities, and you can be an important part of our work.We have attractive leave entitlements including parental, sick, flex and recreation leave.We care about our people. We have Mental Health & Wellbeing programs and services to support our people and operational and leadership training and development opportunities to develop our people. Some of these include:Fitness PassportLinkedIn LearningMember Assist Program for free confidential counselling supportFlu vaccine programYou Belong HereWe care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work.If you require reasonable adjustments, we are committed to supporting you throughout the recruitment processes and in the workplace, If you feel you may require an adjustment during the recruitment process, please contact recruitment@ses.nsw.gov.au for confidential advice on options.How to applyYour application should include as separate attachments:A cover letter (maximum of two page) briefly responding to the essential requirements and outlining your skills and suitability to the role,andAn up-to-date resume of no more than five pages detailing your skills and experience relevant to the role.Want to know more?If you want to know more about this opportunity, please contact Lee Williams, lee.williams@ses.nsw.gov.au, 0418170446.The role description is available here.Talent PoolA recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months. Further information here.Applications close: Sunday, 17 August 2025 at 11:55 pmSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation Technology, Administrative, and ManagementIndustriesIT Services and IT Consulting, IT System Operations and Maintenance, and IT System Training and SupportReferrals increase your chances of interviewing at NSW State Emergency Service by 2xGet notified about new Technology Officer jobs in Coniston, New South Wales, Australia.Information Technology - Helpdesk OfficerPicton, New South Wales, Australia 2 weeks agoData Analyst and Reporting Officer (Administration Officer Lvl 4) - Intensive Care Unit - Perm PTCampbelltown, New South Wales, Australia 2 days agoData Analyst and Reporting Officer (Administration Officer Lvl 4) - Intensive Care Unit - Perm PTCampbelltown, New South Wales, Australia 1 day agoConiston, New South Wales, Australia 2 weeks agoConiston, New South Wales, Australia 3 days agoWere unlocking community knowledge in a new way. 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