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Join to apply for the Wellness & Hygiene (Housekeeping) Supervisor role at Scape Australia1 week ago Be among the first 25 applicantsJoin to apply for the Wellness & Hygiene (Housekeeping) Supervisor role at Scape AustraliaKey Role RequirementsWellness & Hygiene OperationsAssist with Wellness & Hygiene team rostering, on the job training and operational support on an ongoing basis to a high standardProactively and strategically manage the roster for the Wellness & Hygiene team including covering absenteeism and scheduling annual leave so that the business operation is not impactedOversee the daily cleaning operation and presentation of public areas including common areas, bathrooms, lounges, reception, cinemas, meeting rooms, reception, gym, laundry and corridors including undertaking these activities where required to operationally supportSupport in managing the cleaning operations of departure and stayover apartments, including the stripping and making of bedsSupport within managing stock ordering, stock control and chemical handlingManage the allocated housekeeping storeroomsSupport the Operations team in the completion of room checks and reports as and when requiredConduct site inspections, ''walk throughs'' ensuring public areas and common areas are always presented to a high standard and maintenance issues are reportedAssist with the coordination of operational workflows and help to ensure effective communication between relevant team membersSupporting the Wellness and Hygiene Manager with managing third party contractorsEnsure team members have a current knowledge of all room categories and other general knowledge necessary to perform their dutiesRead, understand and ensure all internal company policies are adhered to all timeDrive strategies that are in place or initiated by the Wellness & Hygiene ManagerPerform any other reasonable duties as allocated by Operations ManagementRespond to resident enquiries and requests in a professional and timely mannerStand in for the Wellness &. Hygiene Manager in their absenceRelationship Management & LeadershipDevelop and maintain effective relationships with peers and other stakeholdersCommunications with the Facilities team and organise any cleaning / maintenance required as a result of the quarterly inspectionsDevelop effective internal networks across other buildings, and the wider Scape asset, contributing to overall team successAssist in team development to support transition and growth through available internal pathwaysDemonstrate positive leadership characteristics in all duties to motivate the team duties and lead by exampleSupport the Wellness &. Hygiene Manager in effectively managing the performance of all team members with support from the People teamRisk & SafetyBe fluent in Fire and Emergency Management procedures and work with Operations Management to ensure that all team members and are trained in this areaBe fluent with the Safety Management Plan and Work Health and Safety procedures and policiesBe fluent with the Resident Handbook, Community Guidelines and regulations, enforcing them with impartialityConduct site inspections, ''walk throughs'' and maintain a continual presence within all areas of the siteEnsure compliance with existing operational legislation, including Data Protection and Privacy policies, Work Health and Safety procedures and policiesParticipate in regular toolbox talks, property and state WH&.S meetings to assist with identifying and mitigating riskSupport the ongoing Occupational Health and Safety framework ensuring a culture of best practice across the portfolio.Ensure the safety and security of all residents, team members and guests, where practically possibleIncident ManagementProvide reporting on any risks and incidents that arise and ensure Scape''s incident policies and procedures are followedEffectively manage incidents in line with Scape''s Incidents Management plans, policies and guidelinesEnsure the appropriate escalation and communication of an incident to management and any other relevant persons and stakeholders, in line with Scape''s current Incident Management plans, policies, procedures and guidelinesImmediately assess and ensure the ongoing safety and security of all resident and team members following the occurrence of an incidentEnvironmental, Social & GovernanceImplement initiatives that support achievement of the Scape ESG strategy &. targetsKeep relevant records (photos, descriptions, number of participants, outcomes achieved) of ESG initiatives and eventsUndertake periodic training in relevant aspects of the Scape ESG strategy & targetsLegal & ComplianceBe fully aware of the local legislative compliance and applicable rules and regulations, and work with the relevant Wellness & Hygiene Manager to enforce them with fairnessFamiliarise yourself with the industrial instruments e.g., Hospitality Industry (General) Award (HIGA) in which Scape engages Wellness & Hygiene team membersKnowledge, Skills And ExperiencePrevious experience in hospitality, specifically within a housekeeping environmentPrevious experience working with third party contractors (desirable)Worked in a position managing a team where you have had to take a high level of responsibilityBe proactive, committed and with high attention to detailStrong communication skills that promote positive interactions with stakeholders and residentsKnowledge of safe and efficient operating proceduresExperience in leading and training a team to provide amazing customer experiencesEnsure accuracy and timeliness of all tasksDemonstrated enthusiasm and energy for the allocated site with a proven ability to work with and relate to young adults whilst also maintaining professional boundariesAbility to operate within delegated budgetsHands on with the ability to assist the team with room cleans, public area cleaning, room checks/auditsAbility to prioritise and multitaskFully aware with Work Health and Safety (WHS) best practiceAbility to obtain a National Criminal History Check and Working with Children CheckSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionHealth Care ProviderReferrals increase your chances of interviewing at Scape Australia by 2xSign in to set job alerts for Wellness Specialist roles.Melbourne, Victoria, Australia 6 hours agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 5 days agoHub Community Coordinator (Onsite, Part-time Thursday, Friday)Melbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 6 days agoSpecialist Clinics - 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